International product B2B SaaS company — iDeals Solutions is looking for an Accounts Receivable Lead. iDeals has been delivering the best experience since 2008. We were able to make a competitive product and build a leading business in a crowded and highly segmented market. We have decided to make a product of our dreams that will leave competitors far behind. We`ve served to more than 5000 clients spread around the globe, among which there are LG, PWC, HP, EY, Deloitte, Barclays, Rothschild, inspiring us each day to be the best in the marketю We are an international team of 150 people who speak ten languages. We share transparency, teamwork, data-driven decision-making, responsibility, critical thinking, and focusing on exceeding the expectations as our primary corporate values.
Currently, we`re looking for a strong Accounts Receivable Lead who will help us to perform effective and be responsible for payment while maintaining excellent relationships with our customers, internal finance, legal, customer support, sales teams, and cross-functional business partners.
— Meet targeted cash metrics, reducing past due, bad exposure and other quantitative targets;
— Develop and support an effective accounts receivable from scratch involving different teams on specific stages;
— Search, set up and monitor collaboration with local and international external services — call centers, collectors, lawyers, etc.;
— Set up cooperation and work closely with sales and service teams to ensure credits/adjustments are researched and processed;
— Coordinate an automation, data integration and data transfer projects;
— Develop and implement new initiatives of an effective ;
— Analyze the bottlenecks, facilitate the resolution of billing disputes with customers and internal teams;
— Develop, implement and monitor SLAs on a ;
— Effectively lead an internal team, prioritization and task management.
— Successful background in managing various back office operations teams;
— Commitment to excellence in and customer service;
— Proven experience in end-to-end processes development and implementation;
— Experience in leading and coordinating cross-functional teams;
— Passion for uncovering customer needs, problem-solving, and providing a positive experience for our internal and external partners;Excellent skills in negotiation and oral/written communication;
— Ability to work quickly with large amounts of data, segmentation;
— Upper-Intermediate level of English.
🌍International experience with teams all over the world;
🔝 Planning is based on OKRs for the team and personal goals;
🚕 Flexible working hours, the possibility to work remotely;
🏄🏻♂️ Opportunities for professional development and personal growth;
❣️ Comfortable conditions of work: modern and stylish office, free lunches, coffee, tea, juices, fruits, and snacks places for recreation (PlayStation, a sports corner, table tennis, stretching, TRX, massage in the office);
💵Social package: medical insurance, unlimited vacation;
🍤Corporate events, holiday celebrations, team building activities.
iDeals is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and invite applications from people from all walks of life. We don’t discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship.