HelpCrunch is an all-in-one customer communication platform for support, marketing, and sales.
18 січня 2022

QA Engineer (вакансія неактивна)

Київ, віддалено

Необхідні навички

• 3+ years of testing experience
• Good understanding of QA methodologies & practices
• Knowledge and experience in REST API testing (Postman or similar)
• Basic understanding of client-server architecture
• An ability to maintain QA documentation such as test cases, test strategy, test plan and test reports;
• Ability to quickly understand complex ideas
• Excellent written & verbal communication skills: you can explain complex things in simple and brief terms

Буде плюсом

• Agile development lifecycle knowledge
• Familiarity with CRMs, live chats and other customer communication tools (Intercom, Zendesk, etc.)
• Proven experience in WEB FE automation using JavaScript;
• Solid understanding of CI concepts
• Experience in integration of automated tests within CI/CD pipeline will be a plus
• Proven experience working with Git or any other version control system
• Experience with setting up automation from scratch
• Experience in e2e automation testing

Пропонуємо

⛱ Employment package: 20-work-days paid vacation
🕵 Opportunity to take part in a marketing decision-making process
👯 Work in a well-motivated, sprint-based agile team
🎓 50% compensation of conferences tickets or educational courses
💰 Full coverage of all your PE tax expenses
👩‍💻 Flexible work schedule
🏥 Medical insurance after a trial period
🇺🇸 Free English lessons
🥂 Fun corporate events and team buildings

Обов’язки

• All types of manual testing for our web, mobile & desktop applications
• Requirements review
• Bug hunting & reporting via JIRA software
• Writing of test documentation
• Participation in Scrum meetings
• Active participation in the release/deployment process
• Participation in the product planning/estimation/development process

Про проект

Our Business Concept 🧐
HelpCrunch is centered on delivering the best SaaS communication platform combining a perfect live chat, in-app messenger, email marketing automation, help desk (aka CRM), knowledge base and bots (coming soon) for effective customer service, sales, and marketing.

Our Vision 👀
We are committed to bringing customer communication to a new level when people can connect to businesses in a way they like and are most comfortable with — through instant messengers. Be it a live chat on your marketing website, an in-app messenger right inside your product, a chain of emails or a brief talk in FB messenger or a quick question in WhatsApp — all communication should be within one thread, available across all platforms, places, and devices, making interaction fast, simple, worry-free and beneficial both for customers and businesses.

Our Mission 🤗
To deliver a comprehensive communication platform for top-notch customer service and rapid business growth and to teach businesses how to build their customer-driven growth engine.

Our Values 💎
Think customer. Give value. Be the best.