HelpCrunch is an all-around customer communication platform combining modern live chat, in-app messenger, auto messaging, ticketing, and email automation. Designed for SaaS and web services, e-commerce and online-to-offline businesses, HelpCrunch helps convert website visitors into customers, maximize sales, increase retention, and built loyal relationships.
2 мая 2018

QA Engineer

Киев

Необходимые навыки

Good understanding of methodologies and principles of testing
Ability to quickly understand complex ideas
Excellent verbal & written communication skills: you can explain complex issues in simple terms
Good problem solving skills
Understanding of how web services, REST API and single page application work
Agile development lifecycle knowledge
At least Intermediate English

Будет плюсом

Familiarity with CRMs, livechats and/or customer communication tools (Salesforce, Blackbaud, Intercom, Zendesk etc.)
Basics of HTMS/CSS/JS
Basic ISTQB would be great

Предлагаем

Great opportunities for career growth
Work with well-motivated fast-and-furious team
Full coverage of all your PE tax expenses
Full compensation of your expenses on:
— medical insurance
— English classes
— 24 days of vacation
Fun events with your team
Opportunity to take part in a product decision-making process

Обязанности

Manual acceptance testing
Bug hunting
Help our product and engineering team continue to deliver new features
Test issues reported by customers and follow them up with bug are fixed

О проекте

HelpCrunch is centered on delivering the best SaaS communication platform combining a perfect live chat, in-app messenger, email automation and ticketing (aka CRM), for effective customer service and sales. Our solution is mainly aimed at web and mobile services, e-commerce owners, online-to offline businesses that need a fast and powerful tool to interact with customers.

Next Steps
Want to learn more? So do we!

Drop us a line at jobs@helpcrunch.com with your credentials in whatever format you feel is best. But don’t stop there, give us a few reasons to really get excited about you — share your thoughts on:
— How do you prioritise your testing? What factors might influence your decisions?
— Testing can be challenging. What keeps you motivated?
— How do you stay at the top of your game? What self-learning do you do?

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