Above all, you consider writing to be your craft ✍️😉
• 1+ years of proven work experience as a technology content writer, copywriter or similar
• Excellent and extensive writing and editing skills in English
• Portfolio of published articles
• Experience doing research using multiple sources
• Familiarity with web publications
• Ability to meet deadlines
• Data-driven approach
• Creativity, positive energy, can-do attitude, and love for startups
• Bachelor’s degree in marketing, english, journalism or related field
• Relevant experience writing for B2B, SaaS or tech brands
• Understanding of principles behind creating strong SEO and linkbait content
• Knowledge of digital marketing tactics, tools, email marketing and web analytics
• Experience with Quora and other content distribution platforms
• Knowledge of other languages besides en, ru, ua
• Design skills
⛱ Employment package: 20-work-days paid vacation
🏢 Office 2 minutes walk from m. Lybidska / Ocean Plaza
🕵 Opportunity to take part in a marketing decision-making process
👯 Work in a well-motivated, sprint-based agile team
🎓 50% compensation of conferences tickets or educational courses
💰 Full coverage of all your PE tax expenses
👩💻 Flexible work schedule
🏥 Medical insurance after a trial period
🇺🇸 Free English lessons
🥂 Fun corporate events and team buildings
• Create high quality, fact-filled, thoroughly researched and engaging content for blog posts, e-books, case studies, email newsletters, help center articles, landing pages, etc.
• Ensure all-around consistency (style, fonts, images, brand positioning and tone of voice)
• Conduct keyword research and use SEO guidelines to create quarterly content plans and come up with new content ideas (in collaboration with marketing managers)
• Write and manage distribution content for Quora and other platforms when necessary
• Create engaging social media content
• Create website and service content as needed
Our Business Concept 🧐
HelpCrunch is centered on delivering the best SaaS communication platform combining a perfect live chat, in-app messenger, email marketing automation, help desk (aka CRM), knowledge base and bots (coming soon) for effective customer service, sales and marketing.
Our Vision 👀
We are committed to bring customer communication to a new level, when people can connect to businesses in a way they like and are most comfortable with — through instant messengers. Be it a live chat on your marketing website, an in-app messenger right inside your product, a chain of emails or a brief talk in FB messenger or a quick question in WhatsApp — all communication should be within one thread, available across all platforms, places and devices, making interaction fast, simple, worry-free and beneficial both for customers and businesses.
Our Mission 🤗
To deliver a comprehensive communication platform for top-notch customer service and rapid business growth and to teach businesses how to build their customer-driven growth engine.
Our Values 💎
Think customer. Give value. Be the best.