HelpCrunch is an all-around customer communication platform combining modern live chat, in-app messenger, auto messaging, ticketing, and email automation. Designed for SaaS and web services, e-commerce and online-to-offline businesses, HelpCrunch helps convert website visitors into customers, maximize sales, increase retention, and built loyal relationships.
18 ноября 2019

Content Writer

Киев

Необходимые навыки

Above all, you consider writing to be your craft ✍️😉

• 1+ years of proven work experience as a technology content writer, copywriter or similar
• Excellent and extensive writing and editing skills in English
• Portfolio of published articles
• Experience doing research using multiple sources
• Familiarity with web publications
• Ability to meet deadlines
• Data-driven approach
• Creativity, positive energy, can-do attitude, and love for startups

Будет плюсом

• Bachelor’s degree in marketing, english, journalism or related field
• Relevant experience writing for B2B, SaaS or tech brands
• Understanding of principles behind creating strong SEO and linkbait content
• Knowledge of digital marketing tactics, tools, email marketing and web analytics
• Experience with Quora and other content distribution platforms
• Knowledge of other languages besides en, ru, ua
• Design skills

Предлагаем

⛱ Employment package: 20-work-days paid vacation
🏢 Office 2 minutes walk from m. Lybidska / Ocean Plaza
🕵 Opportunity to take part in a marketing decision-making process
👯 Work in a well-motivated, sprint-based agile team
🎓 50% compensation of conferences tickets or educational courses
💰 Full coverage of all your PE tax expenses
👩‍💻 Flexible work schedule
🏥 Medical insurance after a trial period
🇺🇸 Free English lessons
🥂 Fun corporate events and team buildings

Обязанности

• Create high quality, fact-filled, thoroughly researched and engaging content for blog posts, e-books, case studies, email newsletters, help center articles, landing pages, etc.
• Ensure all-around consistency (style, fonts, images, brand positioning and tone of voice)
• Conduct keyword research and use SEO guidelines to create quarterly content plans and come up with new content ideas (in collaboration with marketing managers)
• Write and manage distribution content for Quora and other platforms when necessary
• Create engaging social media content
• Create website and service content as needed

О проекте

Our Business Concept 🧐
HelpCrunch is centered on delivering the best SaaS communication platform combining a perfect live chat, in-app messenger, email marketing automation, help desk (aka CRM), knowledge base and bots (coming soon) for effective customer service, sales and marketing.

Our Vision 👀
We are committed to bring customer communication to a new level, when people can connect to businesses in a way they like and are most comfortable with — through instant messengers. Be it a live chat on your marketing website, an in-app messenger right inside your product, a chain of emails or a brief talk in FB messenger or a quick question in WhatsApp — all communication should be within one thread, available across all platforms, places and devices, making interaction fast, simple, worry-free and beneficial both for customers and businesses.

Our Mission 🤗
To deliver a comprehensive communication platform for top-notch customer service and rapid business growth and to teach businesses how to build their customer-driven growth engine.

Our Values 💎
Think customer. Give value. Be the best.

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