Team leader experience and ambitious
Great communicative skills and advanced English ( both oral and written)
Ability to dispatch to sales, billing, L1: Projects, L2: BlackOps, and L3: R&I
Good customer relationship
5 year of experience in SLA, Support, Monitoring, Incident handling
Technical experience as a System Administrator
Experience implementing Security Standard ISO 27001, PCI-DSS
Worked in a Telco company (ISP, Mobile, Hosting)
Comfortable with incident handling process and issue tracking
Exciting & highly sought after BlockChain projects
Competitive Salary with performance bonuses
Long-term employment with career growth opportunities
Flexible working hours
Free English language classes available for our employees
Innovative technologies & languages
Ability to come up with ideas and solutions for world famous brands and global markets
Career and professional development
Comfortable workplace
Friendly office atmosphere
Monthly pizza parties and convenient office location
Maintain all customer SLA
Centralise resource requests through Jira Desk
Implement 24×7 support
Manage team members planning
Implement monitoring tools and alerting process
Manage or specify R&D of tooling
Design diagnostic tools and provide specs to R&D
Improve Dev/Ops by tracking root cause analysis
Define and explain the support process
Monitor SLA breach
Monitor Security
Regular deployment audit process (with SecOps / Freelance auditors)
We’re a French company with the office in Kiev and Paris and we’re looking for a talented individual to join this executive level position to manage a growing team of Project Managers to define and oversee processes of collaboration with our clients.
The project is cutting edge, innovative and has long-term project-based and/or full-time potential. Our development has the attention of the blockchain community as the solution for building, designing and launching a secure, scalable and stable exchange as a platform solution. RKCP, is one of the most sought-after solutions for customizable exchange development.
Open source project info:
Company repo: github.com/rubykube
Deployment repo: github.com/rubykube/workbench
Work with clients or be a part of the R&D team on our library of components. Tie in support for what we hope to see as the world’s fastest trade matching engine. Make the stack compatible with a React library framework for front-end customization. Interact with API’s as microservices and overall get some amazing experience by working with our team. Our key programming languages and expertise include Docker, Kubernetes, Ruby on Rails, React, Angular, Golang, Ansible, Grafana and a whole lot more you can find in our Github repo.
Come to join our team as a professional developer, continuous education, goal-oriented development processes, scrum and agile environment self and team development opportunities!