Сучасна диджитал-освіта для дітей — безоплатне заняття в GoITeens ×
healthPrecision, a US software company, is dedicated to improving the delivery of high-quality patient care through the use of its innovative Medical Brain™ technology: a real-time clinical decision and advisory support platform delivering best practices and guidelines across the clinical spectrum.
5 травня 2020

Сustomer Support Associate (вакансія неактивна)

Черкаси

Необхідні навички

— We are looking for English-speaking people, who want to get interesting job that allows to develop and grow professionally;
— Must have a Bachelor’s degree from a recognized university;
— Excellent verbal and written English skills;
— Excellent interpersonal skills — can converse with irate/upset users or callers;
— Customer-oriented and responsible attitude;
— Excellent communication and problem-solving skills, patience when handling tough cases;
— Resistance to stress, ability to manage conflict, communication skills;

Буде плюсом

— Prefer customer service background;
— Prefer some healthcare knowledge, but not absolutely required;
— Сreativity.

Пропонуємо

30-35 hour working week;
• Direct impact on the human life;
• Competitive payroll & bonuses;
• Inspiring friendly atmosphere;
• Plushki and other perks.

Обов’язки

— Respond to customer queries in a timely and accurate way, via phone, email or chat;
— Identify customer needs and help customers use specific features;
— Gather customers’ feedback and Assist in training junior Customer Support Representatives;
— Monitor customer complaints and reach out to provide assistance;
— Share feature requests and effective workarounds with team members;
— Inform customers about new features and functionalities.

Про проєкт

Medical Brain (healthPrecision) is not yet another outsourcing company, we make the high-end Medical Decision Support solution that successfully supports hospitals and medical doctors in the USA, Canada and all over the world to provide the better service and save lives.

Our offices are located in USA and Ukraine (Kiev, Lvov and Cherkassy).

We are the professional medical doctors, passionate IT developers and bright managers. We are enthusiastic and dedicated to our mission — to help bring people to a healthier state and empower them to maintain it.

Company website:
medicalbrain.com

Гарячі вакансії для початківців

Всі вакансії для початківців