— Excellent logical & creative thinking
— Strong problem solver
— Adaptable to frequent change
— Sympathetic relation to people
— Aggressive desire to self-improvement
— High level of the English language (Upper-Intermediate)
— Developed typing skills (in English) — baseline for application is 25 WPM*
— Basic computer user skills
— Team player
— Highly responsible
— Working experience in customer support area
— Basic knowledge in psychology or social sciences
— Understanding of the U.S. healthcare system
— Improvement of English language skills
— Intellectual challenges and contribution to a culture which embraces new ideas and changes
— Experience exchange with our American colleagues
— 15 paid vacation days per 12 month period, paid sick-leaves
— Working schedule 5/2 (15:30 to 24:00), night home transfer provided
— In-office tasty coffee, free snacks and friendly atmosphere
— Career growth opportunities
— Processing customer requests via chat and phone support using our internal ticketing system and bundled software
— Provide extraordinary experience to our American customers
* Please, pass typing test and attach the certificate when you submit a response for the vacancy (www.typing.com/typingtest)
HealthJoy Customer support team is growing rapidly so we’re looking for active and fast-learning people who dream to work in friendly environment and help people day-to-day.
HealthJoy is a U.S. based company which combines technology and customer service to help Americans make better healthcare decisions, while saving time and money.
HealthJoy is an easy-to-use app that reduces healthcare costs and increases user satisfaction. Our virtual assistant, on-demand doctors, and Concierge provide personalized support to each member. HealthJoy helps to centralize a company’s benefits and makes healthcare easier to navigate.
Customer service is provided by HealthCare Concierges to members by chat and phone at the cozy office conveniently located in Dnipro downtown.