-Excellent logical & creative thinking
-Strong problem solver
-Adaptable to frequent change
-Sympathetic relation to people
-Aggressive desire to self-improvement
-High level of the English language (Upper-Intermediate)
-Developed typing skills (in English) — baseline for application is 25 WPM*
-Basic computer user skills
-Working experience in customer support area
-Basic knowledge in psychology or social sciences
-Understanding of the U.S. healthcare system
-Improvement of English language skills
-Intellectual challenges and contribution to a culture which embraces new ideas and changes
-Experience exchange with our American colleagues
-15 paid vacation days per 12 month period, paid sick-leaves
-Working schedule 5/2 (15:30 to 24:00), night home transfer provided
-In-office tasty coffee, free snacks, table soccer, ping-pong, gym and friendly atmosphere
-Career growth opportunities
-Processing customer requests via chat and phone support using our internal ticketing system and bundled software
-Provide extraordinary experience to our American customers
* Please, pass typing test and attach the certificate when you submit a response for the vacancy (www.typing.com/typingtest)
HealthJoy Customer support team is growing rapidly so we’re looking for active and fast-learning people who dream to work in friendly environment and help people day-to-day.
HealthJoy is a U.S. based company which combines technology and customer service to help Americans make better healthcare decisions, while saving time and money.
HealthJoy is an easy-to-use app that reduces healthcare costs and increases user satisfaction. Our virtual assistant, on-demand doctors, and Concierge provide personalized support to each member. HealthJoy helps to centralize a company’s benefits and makes healthcare easier to navigate.
Customer service is provided by HealthCare Concierges to members by chat and phone at the cozy office conveniently located in Dnipro downtown.