English language fluency is a must
Experience in social media and community management
Experience in working in the video games industry essential
Senior or managerial level or equivalent
Experience in creating and engaging with emerging communities
Exceptional interpersonal and communication skills, both written and verbal
Highly self-motivated and proactive with the ability to work both with minimal supervision and as part of a team environment
Strong planning and project management skills and good analytical skills
Ability to work swiftly and efficiently in a fast-paced environment
The ability to keep a level head and maintain calm under pressure
Experience in managing third-party agencies
As a Community Manager in the Gunzilla Games marketing team, you will:
Create community strategies and targets for community growth and retention.
Work with internal leads to create content strategies around major releases.
Facilitate positive and supportive conversations inside the community relative to our game and studio across social media, discussion sites, and support channels.
Managing influencer and community outreach.
Identifying potential relationships with community influencers.
Organizing community events in-studio and online.
Run community playtests as needed.
Report weekly on community health.
Organizing, managing, and updating the FAQ around each release
Manage the fan and press kits to keep them up to date.
Host, produce Livestream content
Cutting video content around each release.
Providing player support through ZenDesk, Discord, Sprout, and user-generated content.
Establishes direction for storytelling
Develops and prioritizes the editorial calendar
Ensures consistency and continuation of thematic content
Has a solid sense of timing and controls the flow of outbound content
Has a pulse on the community and can determine what content will be of value to the brand
Gunzilla Games is looking for a Community Manager. You will help shape, strategize, and grow the foundation for our future unannounced title.