Govitall — международная продуктовая IT-компания. Мы помогаем студентам учиться, предлагаем решения в сфере образовательных проектов и построения успешной карьеры. Govitall — лидер в своей сфере! Продуктам нашей компании отдают предпочтение клиенты со всего мира. Уже более десяти лет мы успешно работаем на рынках США, Европы и Австралии. Мы амбициозны!
18 сентября 2020

Customer Success Manager (Product Team) (вакансия неактивна)

Киев

Необходимые навыки

— 2+ years of success/account management experience in SaaS
— Fluency in English
— Experience in conducting in-depth interviews
— Understanding customer journey mapping
— You’re empathetic to people and can easily put yourself in other’s shoes
— You are a great communicator
— You obsess over customers
— You love solving problems and you are persistent
— You are responsible and ready to take ownership
— You to have a growth mindset (You are constantly seeking opportunities and development)

Предлагаем

— Flexible start of the day
— Partial Remote Work
— Paid 20 days of sick leaves
— Paid 18 working days of vacation
— Comfortable office (near Sevastopol square)
— Growth opportunities (the company covers the сost of conferences, seminars, courses, and
other events (including foreign ones), corporate library
— Free on-site bicycle and car parking with electric cars charging points
— Free English lessons with a native speaker
— Сorporate events and team-building training
— We have our football team and tennis tournaments
— Huge and lively corporate parties
— Sport compensation: gym membership/ sport activities reimbursement
— Medical insurance

Обязанности

— Studying the needs of our clients, drawing up portraits
— Suggestions for product improvement, add. services based on customer needs
— Checking the quality of service, recommendations for improving the service (sales & support)

О проекте

Govitall — is the world’s largest international IT product company in the realm of educational projects and driving successful careers.Сustomers from 109 countries give preference to our company’s products so we will not list them all

Now we’re looking for a Customer Success Manager to join the Product Team in the Kyiv office

Looking to work for an international IT company with fantastic career opportunities and a healthy work environment? Eager to take on unique and exciting challenges and learn from experts who have huge success? Then this job is meant for you!

Join the Govitall team by simply sending your resume and a cover letter.

After applying, we will review your application and, if it meets our requirements, contact you to discuss the details and schedule an interview.