GoMage is a multinational development agency that consists of 100 professionals dedicated to building first-class Magento websites. We offer products and services for medium to enterprise-level companies located in the United States, Australia and countries of Western Europe. Founded in 2010, our company has come a long way.
11 мая 2021

Senior Account Manager

удаленно

Необходимые навыки

🔹 experience as a part of the Business Development team;
🔹 strong negotiation, mitigation skills, knowledge of how to convince and sell;
🔹 understanding of the Client business needs (including those implicit for the Client);
🔹 perfect English, both verbal and written (C1 — Advanced);
🔹 excellent skills at explaining the Client technical details about the project in a straightforward manner;
🔹 experience with Tech Specs, Mind Maps, Questionnaires, Discovery phase docs creation — all these will be later used by the Project Team;
🔹 to be a proactive, self-organized, attentive, friendly, and results-driven leader.

This role is a perfect fit for:
⚡️ Senior Account Managers that would like to elevate to the next level of Client management
⚡️ Senior Project Managers that are passionate about both Magento project management and growing their Client Portfolio
⚡️ Business Analysts in the Ecommerce domain that want to grow further alongside a major Magento development company
⚡️ Notorious Success Managers that love new challenges and wish to dive deeper into the heart of the negotiation process towards establishing successful long-term relationships with large Clients
⚡️ Sales / Business Development Managers with a technical background to ensure fulfilling the Account Manager position requirements

Будет плюсом

🔹 Business analysis skills
🔹 Adobe Commerce & Magento Open Source knowledge shall be a great advantage
🔹 Strong technical background

Предлагаем

🔹 opportunities to learn daily through pieces of training, assignments, and to collaborate with experts across the company;
🔹 access to all necessary tools;
🔹 fully remote employment;
🔹 a full-time job (8/5) and a long-term contract;
🔹 stable amount of challenging tasks daily;
🔹 20 days paid annual leave a year (plus weekends and specific local bank holidays);
🔹 the salary depends on your skills and experience.

Обязанности

🔹Keep the Helicopter view over the projects to ensure:
— preservation of a high NPS score of all Сlients in your portfolio (not lower than 9/10)
— support of both the Client and the Project Team at all stages of the project
— the Client invoicing is timely and accurate
— maintenance & control over the effective negotiation process with the Client

🔹Enjoy effective communication that is at the heart of this role, as you must be able to make complicated subjects easy to comprehend for the Client.
🔹Love to stand at the frontline technical account point of contact throughout the Client’s project lifecycle
🔹Lead the Client from the moment of sale up to the transition of the product to the Support phase
🔹Sell products and services of the company (including Upsells)
🔹Support both the Client and the Development team: transforming the wishes of the Client into a clear set of requirements
🔹Participate in setting up the monthly hours requirement for each Client
🔹Accumulate good sales volumes of your portfolio monthly

О проекте

🔸About GoMage:
Founded in 2010, our company has come a long way. Over ten years, we have completed 1,000 projects, and our Magento extensions have been used by 10,000 stores worldwide. Today, we are an official Adobe partner and recognized as the Top B2B firm in Finland. Recently, we’ve opened a new office in the US with ambitious plans for further growth.
Our global mission is to change the idea of online shopping. We want to make it faster, more comfortable, and overall a better alternative to traditional offline shopping through the latest technology stack. And we invite you to join us on this journey!

🔸GoMage Vision:
GoMage Inc. helps our clients grow their online business, and we grow together with them. We analyze the company of each Client carefully and in detail. We utilize our vast Magento experience to elevate any business to an Enterprise level and an Enterprise business to dominate the world market.

🔸GoMage Mission:
Using the latest eCommerce technologies, we develop cutting-edge webshops that change the sole idea of ​online shopping, making them faster, more customer-centric, highly converting, and much more interesting than offline shopping.

Our goals are to expand the boundaries, onboard the extraordinary leaders, and drive excellent employee experiences, establishing the opportunities for growth of all our colleagues. We ensure new ideas can arise anywhere in the company, and we believe the next big plan may come from you!

🔸GoMage Core Values:
— The customer comes first
— We = the Team
— Openness to everyone and for everyone
— Continuous growth
— Continuous progress
— Enjoying the process
— We develop people, and people grow the company!

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