ServiceNow Integration Consultant (вакансія неактивна)

The Low Code Platforms practice works as a global organization as part of SoftServe Digital Platforms Group and addresses the rapidly growing demand for Low Code platforms such as ServiceNow, Pegasystems, the Microsoft Power Platform, and others. The team builds cross-industry Low-code solutions. The team is responsible for both the development of the low-code applications and the delivery of advisory and implementation services to our client base in accordance with the platform design best practices and in accordance with a defined implementation methodology.

Requirements

• ServiceNow platform, including key modules and capabilities.
• Understanding of integration methods such as REST, SOAP, and API management.
• Creating HLDs and LLDs for integration and process improvement projects.
• Archimate or similar architectural modeling tools.
• Gathering, documenting, and analyzing business requirements.
• Mapping business processes and identify improvement opportunities.

Responsibilities

• Collaborate with stakeholders to gather and analyze business requirements related to ServiceNow and integration projects.
• Translate business needs into functional and technical requirements, ensuring alignment with organizational goals.
• Identify opportunities for process improvement and optimization through ServiceNow capabilities.
• Define requirements and oversee the design and implementation of integrations between ServiceNow and external systems.
• Ensure seamless data exchange and alignment of integration workflows with business processes.
• Act as a subject matter expert for ServiceNow integration best practices and solutions.
• Create and maintain detailed documentation, including High-Level Designs (HLD), Low-Level Designs (LLD), and process flows.
• Use Archimate to model and communicate architectural concepts and integration designs effectively.
• Serve as a bridge between business stakeholders and technical teams to ensure clear understanding and execution of requirements.
• Provide guidance and recommendations to stakeholders on leveraging ServiceNow to meet business objectives.

What we offer

• Direct cooperation with the already successful and growing project;
• Truly competitive salary;
• Help and support from our caring HR team.