UX Researcher (вакансія неактивна)

About us:

Gismart is a value-driven mobile app developer with a strong presence in the Health & Wellness, Utilities, and Music app markets. We have recently achieved a significant milestone of over 1 billion downloads worldwide, taking a step toward our mission of cultivating the well-being of people worldwide. With headquarters in London, UK, Gismart is a dynamic global company with a reach extending across Europe and far beyond. Our determined team comprises over 250 individuals who bring diversity, creativity, innovation, and relentless drive to the company. Gismart unites professionals from diverse backgrounds in entertainment, music, and tech, allowing us to play to each other’s strengths and succeed as a team.

Our mission:
Become a stepping stone on our customers’ journeys of self-improvement.

Our values:

• Growth: The essence of life is curiosity, so we never stop learning, discovering, and growing both as individuals and as a company.
• Impact: Be a force for good and pay it forward.
• Trust: Trust is earned when actions meet words.
• Honesty: Have the courage to face the truth.
• Balance: The formula is unique for everyone but essential for a fulfilling life.

If you are passionate about mobile app development and want to join a company that’s reshaping the industry, Gismart is the place for you. We provide exciting career opportunities, a supportive workplace culture, and the chance to contribute to a team that is making a tangible impact.

Requirements:

• 3+ years of hands-on UX research experience in product-oriented companies
• To have a profound knowledge of the product development process
• Experience with methods such as user interviewing, usability testing, and A/B testing
• Experience in setting a clear and confident process of implementing the results of UX research in different phases of product development, from discovery to delivery
• The ability to formulate specific, answerable, and practical questions
• The ability to analyze and clearly formulate research findings from a customer and business-centric perspective
• Provide comfort within the process of recruiting users for research
  To be able to make the process of recruiting users for research as comfortable as possible.
• The willingness to work closely with design, turning findings into mockups and well-formed tasks for development
• A strong desire for creative problem-solving with a positive attitude
• Be detail-oriented
• Excellent time-management skills to manage multiple initiatives simultaneously
• English level — C1

Will be a plus:

Tool proficiency with Figma, UserTesting, Userlytics, Maze, Respondent.io, Jira, and AI tools for processing research data and experience in a mobile product company

Responsibilities:

• Find relevant participants to conduct user research
• Apply a mix of quantitative and qualitative user research techniques (for example, user interviews and contextual inquiry) to gain greater empathy for user needs
• Communicate research findings clearly to internal and external collaborators
• Translate research findings into service/product design hypotheses
• Conduct usability testing to validate these hypotheses
• Conduct JTBD interviews
• Work on the prototypes
• Participate in CJM creation
• Guide the direction of the service/product and continually advocate for users
• Collaborate with others as part of a cross-functional team that includes user experience researchers and designers, product managers, engineers, and other functional specialists

Employee Benefits

• Remote-First Culture: Our team is diverse and extensive, just like our product portfolio. We provide a flexible working schedule and let you work anywhere in the world, either remotely or in one of our corporate hubs.
• Relocation Program: Gismart offers a relocation package to Poland as well as legalization and accounting support to all employees.
• Сoworking Compensation: We provide 50% compensation for coworking spaces worldwide to make sure that everyone has a comfortable and inspiring workspace.
• Flexible Public Holidays Policy: Gismart provides its employees with 6 fixed public holidays per year and gives you the freedom to choose 5 additional holidays to your liking.
• 100% Sick Leave Compensation
• Mental and Physical Health: To help you stay happy and healthy, Gismart will cover your medical insurance, 75% of your sports activities, and 70% of your therapy costs.
• Personal Equipment Policy: Of course, we’ll provide you with all the equipment you need or cover the maintenance cost for your own tools.
• Personal Learning and Development: We love to see you learn and grow, so Gismart will cover 70% of your professional development courses. We’ll also pay for 80% of corporate English courses.
• Time-Off Policy: Every employee gets 18 working days of paid vacation and 3 personal days per year, with an extra day added for each year at Gismart.
• Corporate Events: We are remote-first, but we love meeting up in person. Whenever possible, we organize corporate events and team-building activities across all Gismart hubs.