We are a rapidly evolving company founded in 2003 uniting a team of technology professionals in the spheres of software development, system maintenance, quality assurance, and technical support. GeeksForLess is based in Toronto, Canada, with offices in Nassau, the Bahamas, Mykolaiv, Kyiv and Lviv, Ukraine and Krakow, Poland.
13 апреля 2021

NOC Agent (вакансия неактивна)

Львов, удаленно от $500

Необходимые навыки

— basic technical understanding of hosting platform, mail services, DNS functionality;
— knowledge in networking and experience with Linux will be a great plus.

Предлагаем

• Competitive salary
• Career opportunities, professional and financial growth
• 1.5x overtime and 2x holidays payment (completely voluntarily)
• Secure environment
• Comfortable lounge area
• English classes
• Health insurance
• Assistance with PE and tax handling

Обязанности

— Answering incoming tickets and email;
— Using Jira and Confluence software to log work progress and knowledge;
Generalize existing documentation;
— Monitor for network state abnormalities using monitoring software like Nagios, Solarwinds, AppNeta;
— Correlate reported issues with alerts from monitoring tools;
Apply basic troubleshooting;
— Basic understanding of network primitives: routes, hop, packet, datacenter, rdp, windows terminal.