Basic understanding of the Windows environment
Customer Service and Communication Skills
Most popular Linux commands/utilities
NOC duties and goals
Knowledge about most common Cyber Security attacks
Experience in work with foreign customers
Сertification CompTIA network+
Career opportunities, professional and financial growth
1.5x overtime and 2x holidays payment (completely voluntarily)
Assistance with PE and tax handling
— Installation, configuration and finetune products remote and on-site.
— Working with customers to ensure full deployment and support.
— Create supporting documentation for customers
— Provide formal remote and onsite training with on the job training to customers
— Provide Tier1-2 support — include deep investigation, provide workaround to various problems while meeting SLAs.
— Working closely with the SoC, Research and Development teams to ensure quick resolution
— Understand customer needs and help to shape product.
GeeksForLess is looking for Technical Support Engineer for the world’s first autonomous breach protection platform, which eliminates the need of complex multi-product stacks, making robust breach protection within reach for any organization.