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We are a rapidly evolving company founded in 2003 uniting a team of technology professionals in the spheres of software development, system maintenance, quality assurance, and technical support. GeeksForLess is based in Toronto, Canada, with offices in Nassau, the Bahamas, Mykolaiv, Kyiv and Lviv, Ukraine and Krakow, Poland.
27 жовтня 2020

Infrastructure/System Administrator Windows (вакансія неактивна)

Львів

Необхідні навички

3-5 years’ experience deploying and managing systems and infrastructure in an enterprise production environment;
• Ensure self and teamwork effectively and efficiently within established guidelines.
• Strong organizational, time management, strategic thinking, research/ analysis, and attention to detail.
• Strong interpersonal relationship building and listening skills.
• Solid knowledge of the relevant technology stack.
• Strong knowledge of Security threats, security concepts and best practices.
• Windows Server 2008-2016.
• Active Directory, GPO.
• RDS, IIS, Popular services.
• DFS, SMB, NFS storage.
• Scripting: Powershell/vbscript/bat.
• VMware vSphere, vSAN, NSX, Site Recovery.
• Backup solutions: Veeam/Data Protector/BackupExec.
• Configuration and patch management: SCCCM/Altiris.
• Configuration and systems health/uptime monitoring: SolarWinds/Pingdom/PagerDuty.
• ITSM tools: Service NOW/Jira
• Azure Cloud Administration experience

Пропонуємо

• Competitive salary
• Career opportunities, professional and financial growth
• 1.5x overtime and 2x holidays payment (completely voluntarily)
• Secure environment
• English classes
• Assistance with PE and tax handling

Обов’язки

Incident and Problem Management (40%)
• Investigation and response of the incidents generated by monitoring team.
• Communication with vendor support and internal stakeholders.
• Identifying of monitoring improvement opportunities.
• Identifying patterns and repeated incidents and problematic configuration instances.
• Logging incident related communication and resolutions in the IT service management system.
• Manage and maintain domain-specific knowledge database.
• Provide automation solutions for routine repeated incidents.

Requests Fulfilment (35%)
• Establish and maintain regular written and in-person communications with the organization’s relevant stakeholders regarding pertinent IT activities.
• Support operations-related projects and project portfolio.
• Respond to inbound communications — including alerts, emails, phone calls, and SN tickets, within a reasonable timeframe.
• Project Implementation Support

Proactive maintenance (15%)
• Strictly follow the established change management process.
• Apply necessary configuration changes and deploy patches upon management approval.
• Remote support of the onsite hardware maintenance activities.
• Backup Monitoring and maintenance
• Patching and Vulnerability Management

Risk and Compliance (10%)
• Contributes to the development of/complies with policies &amp procedures related to enterprise architecture.
• Works with other internal staff experts to maximize the standardization and efficiency of new policies &amp, procedures.
• Ensure changes to the system and business solutions are appropriately risk-rated.
• Increase knowledge of risk management practices and techniques.

Про проєкт

Our customer is a Canadian federally regulated trust seeks assistance in developing IT solutions and related governance for use to meet on-going and future business needs.
IT Operations works to provide high-quality technical support and maintenance of the critical production systems ensuring integrity, stability and availability of the services and applications. In maintaining and launching business-critical applications, IT mitigates risk, improves efficiencies and increases profits, while fostering a culture of respect, trust and integrity.

Гарячі вакансії

Всі вакансії