Junior Account Manager

Gamzix company, a dynamic player in the iGaming industry:

• was founded in March 2020 with a vision to redefine the world of online slot games
• has already successfully produced 60 slot games
• the team has grown to over 90 skilled professionals and we continue to grow
• two strategically located offices in Europe
• with a strong focus on quality and compliance, we hold the prestigious MGA B2B Critical Supply License
• and certifications from industry leaders iTechLabs and GLI, ensuring the highest standards

We are seeking a proactive, organized, and client-focused individual who is eager to grow in the field of account management. The ideal candidate is a fast learner, detail-oriented, and capable of building strong relationships with clients while effectively handling multiple tasks.

Responsibilities:

• Communicating with clients via email, Skype, and Telegram to understand their needs, address inquiries, and provide updates on services
• Client support: assisting in account management, resolving issues, and providing consultations on the company’s products
• Maintaining client documentation: recording all interactions, agreements, and feedback in a CRM system (Jira)
• Tracking and analyzing key metrics: monitoring progress toward financial goals
• Conducting basic market research to identify new trends and competitor activities

What we expect:

• Confidence in working with clients and a focus on meeting their needs
• Ability to effectively organize your work, maintain accuracy in documentation, and handle multiple tasks simultaneously
• Quick learning skills, ability to analyze information, and work with data
• Basic understanding of CRM systems (Jira or equivalents)
• English proficiency sufficient for business correspondence and communication with clients (B2+)

What we offer:

• Hybrid or Remote work model: Offices in Warsaw city
• 7 hour working day 10:00AM — 6:00 PM (with the lunch break)
• A-class office, Mokotow, Warsaw
• Competitive salary in the IT field, fixed in €, paid taxes
• 10 days for paid sick leave
• 28 days of paid vacation: 18 and 10 days separately
• State holidays are paid
• Medical Insurance
• Courses/training reimbursement
• Referral bonus, if you bring people as talented as you
• Corporate English courses: business or general, morning or evening schedule
• People-oriented company with the work&life balance
• Opened and friendly communication
• Corporate team buildings and activities

Please note that feedback on your application will be provided within two weeks if a positive decision is made regarding your candidacy.

I give my consent in accordance with the Law on the Protection of Personal Data dated June 1, 2010, No. 2297, effective from January 1, 2011, for the processing of information classified as personal data.