Junior Risk and Support Manager (вакансія неактивна)

Gamzix company, a dynamic player in the iGaming industry:

— was founded in March 2020 with a vision to redefine the world of online slot games
— has already successfully produced 60 slot games
— the team has grown to over 90 skilled professionals and we continue to grow
— two strategically located offices in Europe
— with a strong focus on quality and compliance, we hold the prestigious MGA B2B Critical Supply License
— and certifications from industry leaders iTechLabs and GLI, ensuring the highest standards

Are you detail-oriented and eager to develop your skills in risk management and client support? We’re looking for a Junior Risk and Support Manager to join our dynamic team!

Be a part of a team where you will

• Risks:
• Monitoring of client activity
• Monitoring the effectiveness of risk logic
• Interaction with other departments on revealed risk cases
• Preparation of reports on revealed risk cases
• L2 support:
• Checking issues related to the operation of the game product
• Providing consultations for product partners (B2B)
• Passing on requests from partners to the technical team

Requirements

• Higher mathematical/technical education
• Experience working with the risks/tech/support team is a plus
• Preferably understanding how product and support teams work
• Analytical mindset, love for numbers and setting up different configurations
• Attention to detail is a must, responsibility, result orientation and
• the ability to work in a team
• English Intermediate and above
• Knowledge of Excel at the level of simple formulas and summary tables

Hiring process:

• 1st interview — Recruiter
• 2nd final interview — Hiring manager/Recruiter

Benefits

• Hybrid work model: Offices in Warsaw, Kyiv cities
• Competitive salary in the IT field, fixed in €, paid taxes
• 10 days for paid sick leave
• 28 days of paid vacation: 18 and 10 days separately
• State holidays are paid
• Medical Insurance
• Courses/training reimbursement
• Referral bonus, if you bring people as talented as you
• Corporate English courses: business or general, morning or evening schedule
• People-oriented company with the work&life balance
• Opened and friendly communication
• Corporate team buildings and activities

Please note that feedback on your application will be provided within two weeks if a positive decision is made regarding your candidacy.

I give my consent in accordance with the Law on the Protection of Personal Data dated June 1, 2010, No. 2297, effective from January 1, 2011, for the processing of information classified as personal data.