Tired of outsourcing? Get hired at a top product startup from Silicon Valley 🚀
Friendly Technologies is a leading provider of carrier-class platforms for IoT, Smart Home, and TR-069 device management. Friendly has been providing TR-069 device management solutions to carriers and service providers since 2007.
28 мая 2019

Support Engineer (вакансия неактивна)

Харьков

Необходимые навыки

— Linux OS: Proven Knowledge & Practical experience with working with/managing Linux servers (installation, packages, network defs, firewall, etc)
— XML / SOAP: Proven Knowledge & Practical experience with Basic usage of XML/ SOAP messages.
— ISP support representative: Experience as support representative serving DSL/Cable Internet subscribers as a tier 2 help-desk member.
— Windows server : Acquaintance with Windows server ed. 20XX OS for configuring basic functionalities (IIS, telnet service, folder security etc.)
— Experience with IIS, Jboss, SQL Databaseses
— English language: Proven skills with read, write and verbal (Upper-Intermediate)
Personal:
— Team player: Ability to work as a team member sharing information with other members
— Willing to travel abroad: Travel to customers abroad for on site work
— After office hours: Willing to work after office hours for handling customer crisis related alerts
— Responsible, punctual, methodical, customer oriented

Будет плюсом

— Technical background (experience in ISP, telecom, hosting etc)
— SQL syntax: Basic operations with simple sql statements for Mysql / Oracle
— Database administration and maintenance of Oracle / Mysql server
— Software integration: Working in a multiple software components environment where there is data interconnectivity between the different components
— Understanding and experience with Clickhouse database
— Analytical skills / reading / understanding logs (IIS, Jboss, Database)

Предлагаем

— Become a part of growing product company
— Professional growth
— Competitive compensation
— Comfortable office, no open spaces (“Zakhysnykiv Ukrainy” subway station)
— Friendly, cooperative team

Обязанности

— Provide technical support and assistance to the customers.
— Work in touch with Developers / QA team on the reported issues.
— Handle SW platform upgrades.

О проекте

Friendly Technologies is a leading provider of carrier-class platforms for IoT, Smart Home, and TR-069 device management.

Friendly has been providing TR-069 device management solutions to carriers and service providers since 2007. When IoT and the Smart Home first emerged, Friendly leveraged its experience and extended its offering to the IoT and Smart Home markets. Today, Friendly provides a unified IoT platform for management of LWM2M, MQTT, OMA-DM, and TR-069 devices — and a full solution for the Smart Home.

Friendly’s platforms enable its customers to generate new revenue streams in the Smart Home and IoT markets, such as Utilities, Transportation, Smart cities, and more.

Friendly’s traditional TR-069 ACS for carriers and xSPs improves the customer experience, reduces costs, provisions new devices, monitors QoE, and configures and updates firmware remotely, while offering data insights to service providers.

Friendly Technologies, whose device management and IoT solutions are installed by over two hundred service providers and IoT companies worldwide, has been recognized by Frost & Sullivan as a Global Leader in Unified Device and Smart Home Management.

Горячие вакансии

Все вакансии