— Experience with calculations and analytics.
— Strong Excel knowledge and experience.
— Must be customer-oriented with great problem solving and communication skills.
— Strong attention to detail and very quality oriented.
— Punctual, high level of personal responsibility.
— Excellent English written and verbal communication skills.
— Competitive salary.
— 25 days of vacation.
— Safe and comfortable working environment.
— Friendly team.
— Establishing and maintaining new and existing corporate client accounts.
— Preparing business- analytics for customers.
— Prepare and conduct online training session (potentially on client premises).
— Regular feedback to manager on cases, queries and issue resolution.
— Communicate with the development, test and operations team regarding ongoing support issues.
The client manager primary role is supporting clients using and benefitting from the company services. It is expected that the candidate builds a deep knowledge to the product as well as an understanding of the market. The role is customer facing and as such the candidate must have excellent English skills as well as be comfortable training either via online sessions or in person.
You will be working for privately held billing software and consulting company dedicated to delivering Predictive Analytics Software and Consulting Services to Mobile Network Operators. Our software and consulting services give our clients the ability to analyze, design, simulate and predict future profit impacts. The company is well known within its industry are one the upcoming vendors to the mobile operator industry and is currently expanding their activities very rapidly. We invite you to be part of this journey where initiative is highly appreciated and where you will have an excellent opportunity to sculpt the company.