Fluent is a Luxembourg fintech company with few offices globally. We provide the world’s largest global banks and hedge funds with state-of-the-art technology. Fluent has fast-growing R&D centers in Kharkiv and Dnipro.
1 июня 2020

Technical Customer Support Engineer L2-L3 (Kh) (вакансия неактивна)

Харьков $1200–2000

Необходимые навыки

Linux, BASH, English

Предлагаем

Мы расширяем нашу команду в связи с новыми проектами и ищем ребят, которые хотят развивать и использовать свои знания Linux и bash.
Вас ждет work/life balance без регулярных extra hours, зарплата около 1200-1700$+ с учетом ваших знаний и дружная команда.

Мы — продуктовая компания в финтех домене. Нашим саппортам отведена одна из ключевых ролей — техническая и нетехническая поддержка наших заказчиков в разных точках мира.

Вам понадобятся:
— уверенные знания Linux и bash
— English Intermediate+
— желание развиваться в смежных областях

Мы находимся в самом сердце Харькова — м.Площадь Конституции.
Присоединяйтесь и получайте удовольствие от работы вместе с нами!

Customer Support Engineer L2/L3 (Kh)

The support engineer provides high-quality technical support for Fluent’s rapidly growing customer base (global banks). As an expert in both the infrastructure and applicative aspects, the engineer will support both technical and non-technical end-users.

— Monitor an operational financial system
— Interact with customers in the US/EU as tier-2/3 support
— Taking ownership of technical issues, and working with our Development group to resolve more advanced issues when necessary.
— Perform configuration modifications, Documenting troubleshooting and problem resolution steps

Desired Skills & Experience:

Experience in a similar role
Linux knowledge : analyze logs , regexp, processes
Experience as a support Engineer for production environments is preferable
English Upper-Intermediate
Scripting: bash or python
Basic Network knowledge, telnet, TCP/IP
Pls note: Working hours include 2-4 night shifts in a month with a paid preparation day

Advantage:

Financial background: FIX protocol, FX trading,
Experience with Jira

О проекте

Fluent is a Luxembourg fintech company with few offices globally.We provide the world’s largest global banks and hedge funds with state-of-the-art technology. Fluent has fast-growing R&D centers in Kharkiv and in Dnipro. Our team is comprised of highly talented senior software engineers who have been building and maintaining Fluent’s proprietary revolutionary and disruptive technology.

Please visit us at fluenttech.net

You are more than welcome to join our team!