Desired Skills & Experience
● Experience of 2+ years in Managing a support team for a back-end software
● Linux knowledge : analyze logs , regexp, processes
● Experience as support Engineer for production environments
● Excellent English
Advantage
● Financial background: FIX protocol, FX trading,
● Scripting: one of bash, python, Perl, Cshell
● Basic Network knowledge, telnet, TCP/IP
● Experience with ServiceNow
● Experience with Jira, Jenkins
● Experience with SVN
● Experience with C++
Fluent supplies ultra-low-latency engines for Tier-1 banks in EU and the US. As a team leader in the support team you will be hands-on support while also managing a team of
The team will:
● Monitor an operational financial system
● Interact with customers in the US/EU as tier-2/3 support
● Take ownership of technical issues, and work with our Development group to resolve more advanced issues when necessary.
● Perform configuration modifications, Documenting troubleshooting and problem resolution steps
The Team leader will:
● Create and enforce procedures and methodology
● Create and use KPIs and reports
● Manage the team’s work (tasks, response times, shifts etc)
● Do some hands-on work, and a few shifts
● Work closely with customers and R&D
Fluent is an exclusive global boutique fintech software firm l that provides the world’s largest global banks and hedge funds with state-of-the-art technology. Fluent is comprised of highly talented senior software engineers who have built and maintain Fluent’s proprietary revolutionary and disruptive technology.
Please visit us at www.fluenttech.net
To Apply:
● Please send CVs: to [email protected]
● Specify “Support Position” and full name in English in the subject line of the email
● Please specify your city of residence.
● Please specify salary expectations