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eWave is an independent, global technology agency with commerce at its core. Through service design thinking, experience-driven digital reinvention, and a unique mix of creativity & technology, we specialize in helping our clients become more engaging, more agile, and more efficient.
24 сентября 2020

Delivery Manager (вакансия неактивна)

Днепр, Минск (Беларусь), удаленно

Необходимые навыки

You have at least 5 years of relevant web/application project management experience
Proven working experience in project management in the E-Commerce domain
Deep understanding of E-Commerce domain (Experience working in E-Commerce consulting is a plus)
Record of completed complex eCommerce projects, with a team size of 20+, from discovery to GoLive
Experience in managing complex deliveries, with multiple vendors, as a manager of prime vendor’s team.
Experience mentoring project managers, building career paths and development plans
Experience of assessing, improving and formalizing the delivery processes
Experience of leading discovery workshops with a client
Excellent client-facing and internal communication skills
Excellent presentation and negotiation skills
Excellent written and verbal communication skills
Fluency in English
Solid organizational skills
People management champion
Deep understanding and experience of managing projects within Team and Material and Fixed Price models

Будет плюсом

Project Management Professional (PMP) / PRINCE II certification is a plus

Предлагаем

Rewarding Salary + Bonuses
Personal Growth Roadmap, ongoing Performance Review & Mentoring Program
Certification Programs
Medical Insurance
Unlimited Annual Leave
Birthday Leave
Remote Work Opportunities
Corporate Events

Обязанности

Oversee multiple projects, depending on complexity and resource profile
Support and leads scoping workshops
Be responsible for Project kick-off, team onboarding and process setup with a client
Supervise and drives the development of a lasting relationship with a client
Own the financial aspect of projects, drives proactive changes and optimizations
Review and approves scope and timeline changes, responsible for timeline negotiations
Control project quality & risk register
Ensure that processes inside assigned project teams are followed and transparency is maintained at the satisfactory level
Support people management provides coaching to the assigned PM/PC
Approve resource profile changes
In case of escalation from the client, responsible for escalation resolution OR further escalation
Drive New Contracts / Services discussions and kick-off (L&P, MS Contract, etc.)

О проекте

We are looking for a dedicated Service Delivery Manager to be responsible for maintaining strong customer relationships and improving our eCommerce services to maintain customer satisfaction using market best technologies like Salesforce and Magento. A professional who understands and has in-depth knowledge of custom application development intricacies, as well as, being very detail-oriented with strong customer and team management abilities.

Горячие вакансии

Все вакансии