Trainee Bingo manager (L3 support) (вакансія неактивна)

Evoplay is one of the leading iGaming providers, recognized for its innovative approach to game development and technological solutions.

Our mission is to surprise not only the iGaming market but the entire entertainment industry with our interesting and unique products. Our game portfolio of 200+ titles, where each is a unique and exciting story, is presented all over the world, including Europe, Latin America, Asia, and the CIS. The key to this success is the teamwork of like-minded people who are passionate about a common goal and love games. Evoplay is the first to introduce a 3D/VR gambling game at ICE 2018, and created Dungeon: Immortal Evil — the first 3D RPG-inspired hack and slash video slot in 2020. We have received numerous nominations at prestigious iGaming awards ceremonies (EGR’s Awards, CasinoBeats, SBC Awards, etc.).

Requirements:

• Good organizational and multitasking skills.
• Strong analytical skills and experience with data-driven decision-making.
• Exceptional communication and interpersonal skills.
• Strong skills with EXCEL and development reports.
• Ability to work flexible hours, including evenings and weekends.
• English language level С1 or higher.

Would be a plus:

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• Experience in the gambling industry.
• Experience as the casino project manager.
• Experience as L2 or L3 level support.
• Experience with digital marketing and online player acquisition.
• Knowledge of bingo game mechanics and player preferences.

Your position will include:
1. Operations Management:

• Oversee the daily operations of the online bingo platform.
• Ensure the smooth running of bingo games, including scheduling, monitoring, and troubleshooting with configurations.
• Collaborate with the IT team to maintain scheduling end reporting.

2. Player Experience:

• Ensure a high quality player experience by managing the game flow in collaboration with 3rd parties.
• Monitor player analytics and develop improvements to increase player satisfaction and engagement.
• Work with the product team to develop UI and UX enhancements.

3. Data Analysis and Reporting:

• Monitor key performance indicators (KPIs) and prepare regular reports on game performance, player behavior, and revenue.
• Use data insights to make informed decisions on game offerings, promotions, and player engagement strategies.

What we offer

We’re here to make a difference! The iGaming world is fun. It’s an exciting and fast-changing industry, and we provide people with different services for their consistent growth, wellness and fun.

• Corporate psychologist;
• Gifts for significant occasions;
• Legal support;
• Flexible working hours;
• Direct access to C-level and opportunity to suggest new business ideas
  and drive changes.

If you are ready to work in a dynamic team, passionate about the product, technology, and the world of entertainment, we’re waiting for your CV and
portfolio to schedule an online/offline meeting and get to know each other better!

Your CV will be carefully reviewed by our TA department, and if it meets the requirements of the position, we will contact you within 5 business days to discuss the possibility of scheduling an interview.