Evoplay is one of the leading iGaming providers, recognized for innovative approach to game development and technological solutions. Our mission is to surprise not only the iGaming market, but the entire entertainment industry with our interesting and unique products.
16 жовтня 2023 Перша робота GameDev

Customer support/Integrations support (Chinese) (вакансія неактивна)

Київ, Львів, Лімасол (Кіпр), віддалено

Who we are

Evoplay is one of the leading iGaming providers, recognized for its innovative approach to game development and technological solutions.
Our mission is to surprise not only the iGaming market but the entire entertainment industry with our interesting and unique products. Our game portfolio of 200+ titles, where each is a unique and exciting story, is presented all over the world, including Europe, Latin America, Asia, and the CIS. The key to this success is the teamwork of like-minded people who are passionate about a common goal and love games. Evoplay is the first to introduce a 3D/VR gambling game at ICE 2018, and created Dungeon: Immortal Evil — the first 3D RPG-inspired hack and slash video slot in 2020. We have received numerous nominations at prestigious iGaming awards ceremonies (EGR’s Awards, CasinoBeats, SBC Awards, etc.).

The expertise we’re looking for

  • Computer and tech proficiency;
  • Excellent communication skills;
  • Fluent English and Chinese — both spoken and written.

Would be a plus

  • Experience in customer support;
  • Higher education in computer science;
  • Basic knowledge of any programming language.
  • Expirience in Kibana or Grafana.

Your position will include

  • Managing and supporting the integrations of our software products into external projects, as well as technical support for partners after the integrations;
  • Communication with partners and clients who use our APIs via corporate chats and other communication tools;
  • Tech documentation maintenance;
  • Admin panel management: creating new accounts, managing access for customers and colleagues, etc.
  • Analysis of players’ gaming activity.
  • Managing alerts.

Working Schedule

The Shift work (day shifts, 2/2, 5 am — 5 pm).

What we offer
We’re here to make a difference! The iGaming world is fun. It’s an exciting and fast-changing industry, and we provide people with different services for their consistent growth, wellness and fun.

  • Corporate psychologist;
  • Gifts for significant occasions;
  • Legal support;
  • Flexible working hours;
  • Direct access to C-level and opportunity to suggest new business ideas and drive changes.

If you are ready to work in a dynamic team, passionate about the product, technology, and the world of entertainment, we’re waiting for your CV and portfolio to schedule an online/offline meeting and get to know each other better!