Marketing Operations Manager

As a Marketing Operations Manager, you will be responsible for driving the company’s key revenue-generating initiatives in close collaboration with the Product Owner. You will take ownership of projects end-to-end — building and improving processes, aligning teams across departments, and ensuring initiatives move forward and are delivered successfully.
This role requires someone who is independent, structured, and fast-moving, with a strong ability to turn ideas into clear processes and drive execution across multiple stakeholders.

Key Responsibilities:

• Marketing Project Execution — Drive initiatives from brief to completion across newsletters, paid, social, and growth, managing timelines, owners, and dependencies across parallel workstreams.
• Newsletter Leadership & Performance — Partner with the email team to drive newsletter growth end to end, and monitor performance to surface issues early.
• Process, Systems & Reporting — Build and maintain the trackers, cadences, and SOPs that keep the team executing consistently, with clear visibility into every initiative.
• Team Leadership & Development — Lead problem-solving and reviews, run calibrated check-ins, and coach the team to bring solutions, not just problems.
• Quality Control & Follow-Through — Act as the first review layer, validating work before it progresses, and keep every initiative moving through to completion.
• AI & Smart Tooling — Use AI to accelerate the workflow, evaluate new tools, and raise AI fluency across the team.

Requirements:

• 5+ years in project management, with direct experience running marketing initiatives
• Marketing fluency: you understand how newsletters, paid, social, and growth work, and can contribute to strategy
• Proven ability to manage multiple marketing workstreams simultaneously without dropping quality
• Experience building and rolling out project management processes and SOPs across a team
• Hands-on AI tool use in your daily work (hard requirement) — you use them to move faster and can describe exactly how
• Strong problem-solving: root cause analysis, structured thinking, clear recommendations
• Clear, structured communication — updates, escalations, and feedback are always actionable
• Ownership mindset: you follow through, remove blockers, and drive progress without supervision
• Organisational precision across multiple priorities, deadlines, and stakeholders at once
• Excellent written and verbal English (C1 or above)
• Ready to grow into a team leadership role as the marketing function scales

Nice to Have

• Background in newsletter, media, affiliate, or performance marketing
• Hands-on campaign experience — having run campaigns, not just managed the people who did
• Workflow automation tools such as Make, Zapier, or similar
• Project management tools: Notion, ClickUp, Asana, or Airtable
• Email platforms, newsletter operations, or audience growth metrics
• Experience working with designers, writers, QA teams, or cross-functional partners

What it means to be part of our Team:

• Multinational and intercultural experience
• Corporate library
• Growth opportunities, сutting-edge frameworks and technologies
• Plenty of engaging team-building and social events
• Bonuses according to the policy
• 21 paid vacation days & 14 paid sick leaves;
• Cozy office in Warsaw, Kyiv available for you whenever you need it
• Coffee, tea, Red Bull, sweets, fruits, and more snacks

💌 Interested?
If you love solving complex email deliverability challenges, enjoy experimenting with new approaches, and want to work on high-scale email operations with significant ownership and impact, we’d love to hear from you.