Product Operations manager

Location: Warsaw, Poland / EU Remote
Format: Remote
Seniority level: Middle

At EPC Network, we’re not just a digital marketing company; we’re a platform for career growth and professional development. We work exclusively with the US market across verticals such as Fintech, Healthcare, Insurance, Pet-care, and more.

We are looking for a Product Operations manager specialist who will help optimize and automate internal operational and marketing workflows. This person will act as the bridge between Operations/Marketing teams and the external dev + internal AI-automation teams.

This role is focused on process optimization, automation, requirements gathering, rollout coordination, and operational execution — not just task tracking or documentation.

Key Responsibilities:

• Coordinate day-to-day communication with the external dev/product team: priorities, roadmap, deadlines, and feedback
• Translate business needs into structured technical requirements with clear acceptance criteria
• Test delivered features and workflows before release to ensure they match requirements
• Map current operational processes, identify bottlenecks, and design automated workflows
• Prepare clear specs for the internal AI-automation team (n8n and similar tools)
• Drive rollout and adoption of internal tools: SOPs, onboarding materials, and team enablement
• Act as the operational bridge between marketers, Operations teams, developers, and AI-automation specialists
• Identify opportunities to automate repetitive manual processes

Requirements:

• Experience working directly with dev/product teams and translating business needs into technical tasks
• Strong technical literacy: ability to understand workflows, automation logic, integrations, and technical documentation
• Ability to read and understand automation flows or code-related logic (n8n experience is a plus)
• Hands-on experience using AI tools such as ChatGPT, Claude, or similar in daily workflows
• Strong communication skills and ability to work cross-functionally with technical and non-technical teams
• Experience improving or automating business/operational processes
• Self-starter mindset with strong ownership and ability to work independently
• English — solid working level for communication with the dev/product team
• Basic understanding of email marketing terminology and workflows

Nice to have:

• Experience with n8n, Make, Zapier, Airtable, or similar automation/no-code tools
• Background in Product Operations, Business Analysis, Marketing Operations, or Technical Project Management
• Experience working in startup, performance marketing, or fast-paced operational environments
• Understanding of ESPs, email infrastructure, or marketing automation workflows

What it means to be part of our Team:

🎓Your professional and personal development:
Multinational and intercultural experience
Corporate library
Growth opportunities inside a fast-growing company
Access to modern AI tools and automation frameworks

🧘Well-being:
Competitive salary
Bonuses according to the policy
21 paid vacation days & 14 paid sick leaves
Team-building and social events

😌Working environment:
Remote-first flexibility
Offices in Warsaw and Kyiv available whenever needed
Coffee, tea, Red Bull, sweets, fruits, and snacks

💌Interested?
We’re looking for someone systems-oriented, proactive, and excited about automation, operations, and building scalable workflows.
If that sounds like you — we’d love to hear from you.