We are looking for a remote UX Writer and Content Production professional who will:
— Work to shape product experiences by creating useful, meaningful text that helps users complete the task at hand
— Help shape the overall customer experience and be an integral part of the product and UX design team
— Help shape the vision for content and drive product narratives across multiple platforms
Responsibilities
- Collaborate with UX designers, marketing teams, and product teams to create language systems across a variety of contexts, including UI components, to editorial content, to help text
- Responsible for researching, strategizing, and writing the content that goes inside the UI, how it is structured, and how it guides users
- Create the copy on everything from buttons to pages to error messages; they must deliver the product’s message from the inside out and make sure that message is consistent, easy to understand, and in line with the goals of the product
- Write and edit digital content that meets project goals and end-user needs
- Help content production team to create user editorial content
- Conduct competitive analyses of other websites that operate in the same space
- Participate in creating a content development strategy
- Ensure that our product communicates to our users in a clear, consistent, and user-centric manner.
- Ensure online content complies with brand standards, legal and compliance
- Develop guidelines and standards for content, grammar, and tone consistency
- Write thoughtful, helpful UX microcopy: headings, labels, calls to actions, errors
- Work from and contribute to the style guide; Participate in developing and refining our voice and tone
- Think like users and create a strategy that works in concert with the user interface to guide users through an intuitive and easy-to-use experience
Requirements
- 3+ years of experience as a user experience writer, content writer, or similar role
- Journalism or editorial experience or background
- Experience with UX writing for complex workflows software products
- Experience working with user research and analyzing customer feedback
- Superior writing, editing, and proofreading skills
- Excellent communication and teamwork skills
- Extensive experience planning for and developing useful, usable content including instructional text, error and confirmation messages, taxonomy, and nomenclature
- Familiarity with content management systems
- Experience working cross-functionally across and with product teams
We offer
- Voluntary health insurance for you (100% covered) and your family (with corporate discount)
- Individual sessions with professional psychologists and coaches
- Free corporate sports and wellness programs
- Stable income
- Paid time off
- 100% remote work forever
- Free licensed software
- Possibility to work on your own device (BYOD)
- Stable workload
- Relocation opportunities
- Flexible engagement models
- Free trainings for technical and soft skills
- Access to LinkedIn Learning platform
- Language courses
- Access to internal and external e-Libraries
- Certification opportunities
- Skill advisory service