Elementor is the leading website builder platform for professionals on WordPress. Elementor serves web professionals including developers, designers and marketers and boasts a new website created every 10 seconds on its platform. Elementor is an open-source, GPLv3 licensed offering its platform both as free and premium.
1 марта 2021

Technical Support Tier 2 — EMEA (вакансия неактивна)

удаленно $1500–2000

Необходимые навыки

Please submit your resume in English ONLY

At least 2 years experience in Technical Support (Tier 1 or 2)
Experience with WordPress, HTML, CSS and JavaScript
Experience with web development and inspection tools
Ability to analyze and solve complex technical problems
Ability to fluently communicate complex technical ideas in English, in writing
Ability to break down and guide through a technical process

Будет плюсом

Knowledge of PHP and other coding languages — an advantage
Knowledge of Web Applications
Experience with Web Servers and infrastructure, hosting, cloud and SaaS — an advantage
Web Design/Development background — an advantage
Knowledge of Elementor tools — a major advantage

Предлагаем

Service contract with Elementor’s HQ directly, monthly payment in USD
Fixed working days and hours — 5 days, 8 hours, NO SHIFTS
Work with EMEA customers
Remote job — work from where you want!

Обязанности

Be introduced to Elementor’s technology and learn about the different services we offer our customers
Be trained on the inner workings of our tools, and become part of our select team of technical support experts
Triage new customer requests and drive the best course of action for resolution
Communicate with Elementor’s customers, and liaison their service requests to our professional teams
Proactively engage with customers and assist in expanding their usage of our products
Use different communication tools to enhance customer experience and maintain high availability of our support functions
Collaborate with other team members and company departments to generate greater knowledge and contribute to an enhanced customer experience
Build up your customer service skills and grow your professional expertise

О проекте

Elementor is the leading website builder platform for professionals on WordPress. Elementor serves web professionals including developers, designers and marketers and boasts a new website created every 10 seconds on its platform. Elementor is an open-source, GPLv3 licensed offering its platform both as free and premium. Since launching in 2016, Elementor’s reach now extends to more than 180 countries, has more than 5,000,000 active installs, and is loved by many, as seen in over 4.5K five-star reviews it received in the WordPress repository.

Горячие вакансии

Все вакансии