Specialized knowledge:
Understanding of software development life cycles, RUP and Agile methodologies
Understanding of software development company functioning
Understanding of offshore software development specifics
Understanding of IT industry trends
Understanding of business revenue models
Skills and abilities:
Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and
Excellent communication and interpersonal skills
Great presentation skills
Negotiation and problem resolving skills
People motivation skills
Fluent English
Education:
Bachelor’s degree or higher in business, computer science or similar
Certifications or completed trainings in account management and key account management are desirable
Experience:
10+ years of experience in IT industry
Experience in IT project management
Experience in account management \ business development \ IT Sales \ Client Relationship management etc
Experience in cooperation with end customers
Experience in cooperation with
Experience in cooperation with foreign customers. Experience with Middle East customers is a must
Personal characteristics:
Excellent business development skills
Excellent negotiation skills
Self-motivation and the ability to work on own initiative
Ability to think on your feet
Multitasking
Сompetitive Social package
Challenging tasks
Professional development
Team of professionals
Dynamic environment with low level of bureaucracy
Key Duties and Responsibilities:
Build and maintain strong and long-term relationships with assigned clients that lead to partnership and mutual benefits
Proactively work on new cooperation opportunities and develop business with the client
Monitor and control client’s satisfaction with provided services and keep it at high level according to the company standards
Control financial relationships with the client. Meet assigned expectations for profitability
Manage client’s experience
Participate in projects execution. Help to ensure timely and successful delivery of our solutions according to client’s needs and expectations
Job Summary
Build and maintain strong and long-lasting relationships with assigned clients and ensure high quality of business cooperation during the entire cooperation lifecycle. Responsible for recognizing and initiating new business opportunities with existing clients, supporting and enhancing profit of existing clients’ projects, resolving client-related issues, evaluating and developing commercial cooperation success with assigned clients.