At least 3+ years of working in an IT environment and providing support to end users.
Experience working in supporting and configuring Atlassian application and Microsoft 365
Ability to program and script common repetitious tasks to improve efficiency and reliability
Detailed and quality oriented
Upper-Intermediate level of English
Above average compensation and competitive Social package (careers.eleks.com/benefits)
Close cooperation with a customer
Challenging tasks
Competence development
Ability to influence project technologies
Team of professionals
Dynamic environment with low level of bureaucracy
Microsoft 365 managed services including applications: Outlook, SharePoint, OneDrive, Teams
Atlassian : Jira and Confluence application & plug-ins
Managed services such as Zoom, Gliffy, Browserstack, JumpCloud, PagerDuty
Endpoint workstations — PC & Mac support and security review (malware scanning, storage encryption, etc.)
SSO setup and configuration
Add and removal of accounts & projects
Audit overall usage
Harden security as required
Monitor and enhance servers for maximum reliability and uptime
Maintain Backups
Scripting to automate common tasks (language depends on job)
Security related incident review and follow-up training
Renewals, cost tracking to budget
Our customer is an American company — a provider of content management solutions and e-learning applications.