eHopper is a product company located in New York that provides business management solutions to businesses around the world. Their key product, the eHopper Point Of Sale system enables business retailers to efficiently manage their operations, cut costs, and promote repeat business with their customers.
15 февраля 2021

Sales/Customer Success Specialist

Киев

Необходимые навыки

Requirements:
• Excellent spoken and written English;
• Previous experience in sales area;
• Customer service experience (communication skills over the phone, chat and email);
• Motivation to work through busy shifts;
• Proactive approach;
• Willingness to learn new skills and apply at your job;
• Ability to work with a team;
• Be ready for night shifts;

Soft skills needed:
• Excellent communication skills.
• Strong customer service skills
• Listening;
• Positivity;
• Self-Control.

Будет плюсом

Nice to have requirements:
• Prior experience in retail or restaurants a plus;
• Interest in products and technology;
• Business Acumen and interest to grow revenue.

Предлагаем

We offer:
Why you should choose us:
• We are a product company and you will have a great opportunity to work with advanced and progressive products;
• Our position — great opportunity to implement your ideas!
• We are focused on growth and innovation;
• No bureaucracy.
Compensation & Benefits:
• Work in successful U.S. IT company with an international team;
• Participation in challenging project that is famous and successful in the U.S. market;
• Career and proficiency development plans;
• Competitive salary;
• Stock Option Plan for all employees
• Paid vacation and sick leave;
• Health insurance;
• Referral program;
• Friendly atmosphere and corporate events;
• Comfortable office near downtown close to the metro station.

Обязанности

Responsibilities:
• Assistance with contacting sales leads;
• Account management
• Up sales activities during communication with prospects and current customers;
• Keep track of potential customers;
• Sales Prospect reach outs;
• Assistance with Current customer’s hesitations and requests in regards the system usage;
• Providing information about on ongoing Promos;
• Basic troubleshoot activities;
• Providing online training and demos to Existing and new Customers;
• Assistance with Hardware or Software purchases;
• Accurate reports on activities and results.
• Cold calls reach outs/follow up calls with a purpose to make a sale

О проекте

Services Inc is an international company headquartered in New York, USA and offices in Kiev. We are a product and customer-oriented company building various business management products including Point of Sale, eCommerce, Inventory Management, and more.
We are looking for a Sales/Customer Success Specialist to join our team.

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