Сучасна диджитал-освіта для дітей — безоплатне заняття в GoITeens ×
Euro Games Technology (EGT) is a global scale gaming manufacturer with headquarters in Bulgaria and representative offices in Europe, Africa, Asia and America.
4 листопада 2019

Head of Service Desk (вакансія неактивна)

Київ

Необхідні навички

1+ years of Customer Support Team Lead/Manager.
1+ years of L0/L1/L2 support specialist.
English upper intermediate.
Experience with ITSM tools and ticketing systems like Jira.
Excellent communication skills and customer-oriented approach.

Буде плюсом

Familiarity with ITIL/ITSM.
Experience in creating and implementation of procedures like incident management, software change management etc.

Пропонуємо

Сompetitive compensation.
Challenging work in an international company.
40-hours working week with a flexible working schedule.
Annual paid vacations (20 working days) and paid sick leave.
Free English classes.
Medical insurance.
Fruit days.
Convenient location in the city centre.
Opportunity for personal and professional growth.

Обов’язки

Build Service Desk from scratch.
Create and manage Service Desk team.
Design communication between the Service Desk and partners Help Desk.

Про проєкт

EGT Ukraine is a product IT company that creates a unique gambling platform that will allow businesses to attract millions of users and to be successful regardless of where they operate. We work only in countries where it is allowed to conduct this type of business and our goal is to get things done with an immense focus on details, distinctive customization and compliance.

Гарячі вакансії

Всі вакансії