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Eastern Peak is an international IT company with headquarters in Israel and R&D center in Ukraine. We are more than just colleagues — we are a friendly team that is ready for any challenges. The secret of our productivity is constant open-minded communication and creative atmosphere in our green office in the city centre.
23 октября 2020

Java Technical Support Engineer (вакансия неактивна)

Харьков, удаленно

Необходимые навыки

Eastern Peak is looking for an English speaking Customer Support Engineer join the team.

Qualifications for this position include:
English fluency is essential.
Work experience in the customer service related field for at least 1 year.
Сommercial programming experience with Java.
Knowledge in Object Oriented Programming.
Strong analytical and problem-solving skills.
Good verbal and written communication skills.
Service-oriented approach.

Будет плюсом

Desirable Experience:
Experience with automation testing frameworks.
Programming experience with the following languages: JavaScript, C#, Python, or Ruby.


We offer:
Focused, friendly place, at the heart of new technologies, where you can grow your career.
Comfortable, modern and green office.
Flexible work schedules.
Work from home, when projects/clients allow.
Social package: paid sick leave and vacation.
Real Football, English courses, unlimited milk, fresh fruit and other goodies + medical insurance.
Green room with ping-pong, kicker and a massage chair.


Help customers solve technical problems and convey best practices.
Get familiar with our multiple SDKs inside out.
Come Up with out of the box solutions for our customers to best implement their use cases.
Communicate with our R&D team for bug reporting and tracking.
Manage tickets via ZenDesk.
Help improve our documentation.
Create code samples for our customers.
Research tools and technologies to integrate with our product.

О проекте

Project: Our customer is a world-known product that offers a unique, fully automated UI validation framework. Developed in-house, this Artificial Intelligence powered service utilizes new technologies in image processing.

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