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Eastern Peak is an international IT company with headquarters in Israel and R&D center in Ukraine. We are more than just colleagues — we are a friendly team that is ready for any challenges. The secret of our productivity is constant open-minded communication and creative atmosphere in our green office in the city centre.
27 октября 2020

Customer support specialist with SQL knowledge (remote) (вакансия неактивна)

Харьков

Необходимые навыки

Eastern Peak is looking for a customer support specialist to join the team.

Qualifications for this position include:
Excellent written and good verbal level of English
Self-governing and customer-oriented with keen attention to detail
Computer science degree
Understanding of the software processes
Knowledge of SQL

Будет плюсом

Desirable Experience:
Experience as a Customer Support Specialist

Предлагаем

We offer:
Focused, friendly place, at the heart of new technologies, where you can grow your career
Comfortable, modern and green office
Flexible work schedules
Work from home, when projects/clients allow
Social package: paid sick leave and vacation
Real Football, English courses, unlimited milk, fresh fruit and other goodies + medical insurance
Green room with ping-pong and kicker

Обязанности

Responsibilities:
Interact with customers via emails and social media channels
Resolve software issues ability to isolate them
Handling and resolving all customers complaints and requests
Helping clients to get the most out of our platform
Provide informative and well-organized feedback within the engineering team about new trending issues
Collaborate with team members or other departments to work through the client`s issues.

О проекте

Founded in London in 1995 as a private members’ club for people in the creative industries, Soho House & Co has since opened clubs across Europe, North America and Asia, as well as restaurants, cinemas, workspaces, spas and bedrooms. Now they have 27 clubs around the world, with more in the works, there mission has always been the same: to create a comfortable home from home.