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Welcome to DMarket team! DMarket is an in-game item trading platform. It is enabling secure buying, selling, and trading of in-game items, to help developers attract more players, make more money, and increase the lifetime value of their game. DMarket unlocks the multi-billion-dollar skins economy for game developers and players everywhere.
21 января 2020

Senior Product Manager

Киев

Hard skills

— 3+ years of experience on product manager position preferably in gaming / cybersport industries;
— Experience in developing, implementing and ensuring profitability of e-commerce and web products in different areas;
— Ability to reconcile time, costs, quality and the scope of the project;
— In-depth understanding and experience with digital marketing channels and tools;
— At least Upper-intermediate level of English.

What we offer

— Team of like-minded professionals;
— Insurance;
— Unique project with modern technologies;
— Opportunities for career development and financial growth;
— Free lunches;
— Free of charge English classes;
— Budget for professional development;
— Game room with chill-out zone, kicker, and gamepad;
— Computer club, VR;
— Coffee point with a real barista;
— Flexible timetable and modern office in the center of Kiev (Pecherska).

Primary responsibilities

Customer development: setup continuous feedback loop from players actively using the service to learn their experience, identify issues and find areas for improvement.

UI/UX team is awaiting: make usability audit along major customer journeys of current product; design beautiful and convenient user interface reflecting contemporary style of DMarket brand for web and mobile applications.

Business analysis: describe in business terms which new product features should be implemented and how value would be delivered to customer; prioritize product backlog to match actual commercial context; help engineering team to mitigate technological risks by balancing business expectations.

Product development: drive implementation of product features by software development team via continuous participation in sprints as product owner following scrum methodology; establish effective communication with key stakeholders and manage their expectations.

Data analytics: define key product performance indicators and setup continuous tracking of corresponding product metrics; regularly observe key indicators and react on deviations in product performance; dig for root causes of performance issues; model and run multivariate and A/B tests striving for optimal product performance and commercial results.

Customer value management: design and continuously improve customer value management process aiming to retain and engage registered users via timely and relevant 1-1 communication, targeted offers, smart pricing, develop meaningful triggers.

Marketing: define addressable market for product, segment product customer base, clarify segments’ needs, choose key messages;plan and execute effective marketing communication to build awareness and acquire new users. Ensure proper ROMI

Content and SEO: define product content strategy — choose pillar content topics to build credibility of major search engines in corresponding subjects and reach aspired ranks for selected phrases and keywords to get organic traffic; track volume and quality of organic traffic vs budget.

Customer support: design effective and efficient process of customer support for the product; empower support agents with necessary knowledge about the product and provide convenient customer interaction and administrative tools; budgeting: plan product budget on quarterly basis, defend to company board and manage product operation to meet budgeted balance.

We are looking for talented and experienced Senior Product Manager.
Join DMarket team today!

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