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Welcome to DMarket team! DMarket is an in-game item trading platform. It is enabling secure buying, selling, and trading of in-game items, to help developers attract more players, make more money, and increase the lifetime value of their game. DMarket unlocks the multi-billion-dollar skins economy for game developers and players everywhere.
26 октября 2020

Senior Product Manager

Киев

Hard skills

— 3+ years of experience on product manager position preferably in gaming / cybersport industries;
— Experience in developing, implementing and ensuring the profitability of e-commerce and web products in different areas;
— Ability to reconcile time, costs, quality and the scope of the project;
— In-depth understanding and experience with digital marketing channels and tools;
— At least Upper-intermediate level of English.

Primary responsibilities

Customer development: setup continuous feedback loop from players actively using the service to learn their experience, identify issues and find areas for improvement.

UI/UX team is awaiting: make usability audit along major customer journeys of the current product; design beautiful and convenient user interface reflecting the contemporary style of DMarket brand for web and mobile applications.

Business analysis: describe in business terms which new product features should be implemented and how value would be delivered to a customer; prioritize product backlog to match actual commercial context; help engineering team to mitigate technological risks by balancing business expectations.

Product development: drive implementation of product features by software development team via continuous participation in sprints as product owner following scrum methodology; establish effective communication with key stakeholders and manage their expectations.

Data analytics: define key product performance indicators and set up continuous tracking of corresponding product metrics; regularly observe key indicators and react on deviations in product performance; dig for root causes of performance issues; model and run multivariate and A/B tests striving for optimal product performance and commercial results.

Customer value management: design and continuously improve customer value management process aiming to retain and engage registered users via timely and relevant 1-1 communication, targeted offers, smart pricing, develop meaningful triggers.

Marketing: define an addressable market for the product, segment product customer base, clarify segments’ needs, choose key messages; plan and execute effective marketing communication to build awareness and acquire new users. Ensure proper ROMI

Content and SEO: define product content strategy — choose pillar content topics to build the credibility of major search engines in corresponding subjects and reach aspired ranks for selected phrases and keywords to get organic traffic; track volume and quality of organic traffic vs budget.

Customer support: design effective and efficient process of customer support for the product; empower support agents with the necessary knowledge about the product and provide convenient customer interaction and administrative tools; budgeting: plan product budget on a quarterly basis, defend to the company board and manage product operation to meet the budgeted balance.

What we offer

— Team of like-minded professionals;
— Insurance;
— Unique project with modern technologies;
— Perspective of career and financial growth;
— Free lunches;
— Paid English classes;
— Budget for professional development;
— Chill-out zone with kicker, gamepad, VR;
— Coffee point with a real barista;
— Flexible timetable and modern office in the center of Kiev.

We are looking for talented and experienced Senior Product Manager.
Join DMarket team today!

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