Business Applications Support Specialist (HubSpot) (вакансія неактивна)

Founded in 2015 in Ukraine, with a representative office in Estonia, Diya has grown into a global IT solutions provider and a proud part of Euvic Group. We help small and medium-sized businesses optimize operations, enhance security, and establish a strong digital presence. Over the past decade, we have built a reputation as a trusted technology partner, a Microsoft partner, delivering tailored IT solutions that drive efficiency, innovation, and growth.

Now we are looking for a Business Applications Support Specialist with hands-on experience in the technical IT arena to support the HubSpot platform for our client.

Responsibilities

• Support and management of the HubSpot platform:
  
  • Administer and support the HubSpot CRM platform.
  • Manage and troubleshoot integrations with other business systems.
  • Monitor data synchronization and resolve related issues.
  • Automation rules configuration.
  • Create and maintain reports and dashboards.
  • Provide training and ongoing support for an internal team.
  • User support and ensuring smooth CRM operations.
  • Documentation tasks — creating and maintaining an internal wiki.
• Support and management of the internal transportation management systems:
  
  • Account management.
  • Provide management of access roles and permissions.
  • User support.

Qualifications & Requirements

• English B2+ (Upper-Intermediate).
• Experience working with HubSpot CRM system, including strong understanding of CRM administration, support, and business processes.
• Knowledge of system integrations, including data synchronization, field mapping, and API-based connections.
• Basic understanding of JSON, REST APIs, and HTTP error codes for log analysis and troubleshooting.
• Ability to investigate and resolve integration and synchronization issues.
• Experience building and maintaining reports and dashboards.
• Experience as a user or support representative of business and task-managing platforms: Jira, Zendesk, ClickUp, etc.
• Basic understanding of a CRM system structure.
• Solid knowledge of Office applications will be an advantage (Word, Excel, Google Docs).
• Strong analytical and problem-solving skills.
• Desire to learn new technology and ability to consume significant volumes of new information (position requires extensive training).
• Willingness to work during the client’s business hours (shifts: 2:00 PM — 10:00 PM; 3:00 PM — 11:00 PM; 4:00 PM — 12:00 AM; 5:00 PM — 01:00 AM).

Ideal Candidate

A CRM-focused professional with hands-on administration and support experience, capable of managing integrations, troubleshooting data issues, and supporting business users within HubSpot.

What We Offer

• Professional Certification. We provide full sponsorship and support for industry certifications.
• We provide a corporate English tutor to help you level up your communication skills for international projects.
• Comprehensive healthcare insurance and gym membership compensation.
• Access to professional psychological consultations to support your well-being.
• Real career opportunities.
• Paid vacation and sick leave.