Account / Project Manager (вакансія неактивна)

We are looking for an Account Manager with a strong Project Management background who will manage client relationships, grow existing accounts, and coordinate delivery teams to ensure successful project execution.

Requirements:

— 3+ years of experience in Project Management in IT
— Experience working in service or outsourcing companies
— Strong stakeholder and client management skills
— Hands-on experience with Agile/Scrum methodologies
— Experience managing multiple accounts simultaneously
— Experience working with international clients
— Understanding of the software development lifecycle (SDLC)
— English: Upper-Intermediate or higher

Responsibilities:

— Build and maintain long-term relationships with clients and act as their main point of contact
— Manage the full lifecycle of client projects, ensuring timely and high-quality delivery
— Lead regular client communication including status meetings, roadmap discussions, and business reviews
— Manage client expectations and proactively address risks or issues
— Identify opportunities for account growth, including upsell and cross-sell initiatives
— Prepare estimations, commercial proposals, and change requests when needed
— Participate in discovery sessions and pre-sales activities together with the sales team
— Collaborate closely with internal stakeholders including Sales, Delivery, and Pre-Sales teams
— Prepare project reports and provide updates to clients and internal stakeholders

Nice to have:

— Experience in presales or consulting
— Experience in Account Management in IT
— Experience working with DACH region
— Understanding of the eCommerce ecosystem (payments, integrations, marketplaces)

Conditions:

— Remote-first culture
— Work with international clients
— Professional and supportive team
— Opportunity to grow and influence the development of client accounts