We are not looking for commerce background, but yes, we are looking for a Salesforce Cloud Admin and Solution Architect (SFSC)
Ideally the person:
— Manages and maintains DB architecture of Objects, Fields, and Relationships on Salesforce entities.
— Manages and maintains Salesforce layouts and screens based on the change requests of the business and sales teams.
— Manages and configures Salesforce cases for use with intake and customer service management via the sales team.
— Is able to communicate changes being made, timing the changes to work with the development team, and uses procedures that ensure Staging to Production workflows produce high quality results
— Recommends changes in Salesforce workflows, fields, and validations to solve the needs of the business sales team asks.
— Manages and maintains user roles and capabilities of Salesforce users.
— Makes reports and dashboards in Salesforce based on the requests and requirements of business and sales leadership.
— Works with Salesforce partner applications (i.e. Twillio, Sendgrid, etc) to enable technology and workflow with external systems.
— Capable of working in an Agile / Scrum team using ticket to plan, estimate, and track work completed.