DICEUS provides technology consulting, digital transformation and software development services for enterprises since 2011.
14 листопада 2023

Insurance CRM Consultant (вакансія неактивна)

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About us

DICEUS is a software development company specializing in delivering high-quality software solutions to clients worldwide. Our team is dedicated to creating innovative and reliable software products that meet the needs of our clients. We are currently seeking a Siebel CRM Consultant to join our team.

Position Overview

As a CRM Consultant, you will play a key role in guiding and overseeing the implementation of Siebel CRM for a Ukrainian insurance company. This project involves expanding functionality within Siebel and integrating it with existing systems. The ideal candidate will be a high-level expert with a wealth of experience, capable of providing strategic guidance and ensuring the successful execution of the CRM implementation project.

Responsibilities

  • Analyze company business processes and recommend Siebel CRM implementation strategies.
  • Develop and justify a roadmap for the CRM project based on the analysis of existing processes, systems, and personnel.
  • Define the functional framework for the CRM system.
  • Provide oversight and guidance on the expansion of CRM functionality.
  • Collaborate with internal teams and external vendor to ensure seamless implementation of the CRM system.
  • Act as a high-level consultant, offering valuable insights and recommendations for the project’s success.

Requirements

  • 5+ years of experience as a business consultant, specializing in CRM solutions.
  • Experience leading CRM systems implementations of different types, with tailoring them to specific business processes and needs of the customer.
  • Ability to analyze business processes and manage CRM implementation on a high-level, regardless of the technology stack.
  • Insurance domain expertise, including regulations and compliance requirements, is an advantage.
  • Business-oriented mindset.
  • Effective communication, leadership skills.
  • Proven experience offering effective strategic solutions, analytical and decision-making skills.
  • Experience guiding organizational change associated with CRM adoption.
  • No prior experience with Siebel is required.

We offer


    • Work in a meaningful Ukrainian project
    • Access to expertise of both: internal team and external vendor covering all the specific technical knowledge in Siebel
    • Full remote