— 3+ years of experience in support and maintenance of computer systems, servers, networks, maintenance and troubleshooting;
— 3+ years of experience in systems administration, configuration, and control of user access rights and network services in a geographically distributed environment;
— Ability to adhere to PST — EST time zones in North America and flexibility in time schedule;
— Atlassian products suite (Jira/Confluence) working practical knowledge and administration / configuration experience;
— Excellent communication skills;
— Ability to manage multiple projects and priorities in a changing environment;
— Flexibility, positive attitude, self-motivation, focus on results;
— Upper-Intermediate level of written and spoken English.
Good to have:
— Higher education / Degree in Computer Sciences or its equivalent;
— Proven experience with Application/IT security monitoring and auditing is a plus;
— Practical experience in operating within ITIL methodology in IT support service environment;
— Knowledge of cloud services such as Amazon AWS, Azure and Google Cloud, including deployment, monitoring and management of services deployed to the cloud.
— Experience setting up and managing Continuous Integration/Continuous Deployment (CI/CD) pipelines
— Experience with development and/or scripting for Windows and Unix-based platforms
— Experience working within professional ecommerce delivery teams with constant flow of projects with global brands, retailers, and innovators;
— A vibrant culture with geographically distributed teams, easy communications and access to clients;
— Flexible work schedule and benefits;
— Professional training and certifications.
— Company network / VPN management and troubleshooting
— Provide end-user support for remote / distributed team of approximately
— Manage and support applications to support team members and clients
Jira and Confluence by Atlassian
Google G Suite for Business
— Setup and manage Linux based infrastructure running in Amazon AWS
— Provider monitoring and management of commercial applications including first line support and response
— Design, setup, integrate and manage an Identity Management System (IDM) for use within the company and with clients
— Onboarding and separation steps for team members and clients over time
— Front line support for issue with tools and services offered by the company
— Provide help desk support to employees
— Enforce security rules on applications and services across the organization
DEPLABS is a private California-based digital commerce solutions provider servicing enterprise-level retailers, manufacturers, distributors, and brands in North America since 2004. We specialize in ecommerce technology and innovation, working with leading technology vendors including KIBO, Salesforce Commerce Cloud (Demandware), BigCommerce, commercetools, and others. Among our clients are Johnson & Johnson, Enesco, Mars, M&M’s, Mizuno, Gold’s Gym and numerous other global and regional leaders in their respective industry verticals.
As we are growing across our service practices that include digital platforms implementation and systems integration, we have a number of positions open in our development centers. We are looking for talented and motivated individuals to join our global team and be part of evolution and innovation at DEPLABS