We are looking for a senior technical writer to join our team. You will create, improve and maintain content around our product and technology. Your primary focus will be the content for 1) developers building on top of the platform, and 2) advanced users of the platform, with areas covering technical documentation, onboarding, code snippets, video lessons and product courses. You will closely collaborate with our development team. The goal is to make our onboarding and technology content consistent, complete, always up-to-date and scalable, so that people starting with the product will be efficient with it in a self-paced manner.
After you get familiar with the product, you can expand your ownership to become part of overall product marketing and presence, where you maintain and improve digital content and collateral for business and developers, share content to raise brand awareness, monitor web traffic and metrics.
You are results-oriented and flexible regarding the working environment. Your ability to create high-quality content in English is essential. In order to be considered for this role, please send us a link to the material that you have personally produced. This might include blog posts, videos, technical articles, translations, technical documentation, or other documents.
We are a distributed team and work fully remotely.
What you will do:
- Contribute to our technical documentation keep it up-to-date and consistent
- Edit, proofread and improve developers’ posts
- Produce video screencasts for training and documentation purposes
- Produce content for developers (documentation, how-tos, blog posts) from video recordings and from talks to our team members who implement product features
- Ensure all content is on-brand, consistent in terms of style, quality and tone of voice, and optimized for search and user experience for all channels of content
- Create and publish engaging content and foster platform’s community
- Perform technical transformations of the content: slice, annotate and merge videos, produce high-quality video snippets and lessons from raw screencast recordings and user group meetings, produce or edit GIF animations and video tutorials
- Stay in touch with our development team to facilitate content production and quality
- Stay up-to-date with developments and generate new ideas to draw audience’s attention
- Fluency in English and Russian
- Ability to create high-quality content in English is essential
- Technology expertise: IT or life science, software enthusiast
- Good organizational and time-management skills, attention to detail
- Understanding of how to create content that draws an audience
- Basic technical knowledge of HTML, markdown and web publishing
- Proven work experience as a Content Manager is a plus
- Familiarity with social media is a plus