Сучасна диджитал-освіта для дітей — безоплатне заняття в GoITeens ×
Ми сервісна компанія котра дає можливість Розвивати Кар’єру у відомих Американських та Європейських Продуктових Компаніях. З CyberCraft ти матимеш можливість: 1. Будувати свою міжнародну кар’єру та створювати продукти для сотень тисяч користувачів у різних країнах світу. 2. Працювати над прогресивними проектами та задачами.
28 грудня 2020

Cloud Network / Support Engineer (вакансія неактивна)

Львів

Необхідні навички

• Good understanding of TCP/IP and protocols (DNS, DHCP, HTTP, SMTP), IPsec VPN, OpenVPN, SAML, multi-factor authentication, routing protocols (BGP), Linux OS, and security vulnerabilities mitigation.
• Understand the web/mobile user interfaces for helping customers manage their routers and configuration
• Understand, document, and use advanced command-line interface tools for special features (settings not available in the user interface)
• Experience with Amazon Web Services: VPC, VPC Peering, TGW, Security Groups, Network ACL, IAM, Hybrid (Direct Connect, Site-to-Site VPN, VGW/CGW), EC2, S3, CloudWatch, CloudFormation
• Experience with Azure Cloud
• Experience in support, configuring, testing and troubleshooting various networking products/solutions (e.g., Cisco ISR routers, ASA firewalls, Meraki, Palo Alto Networks, Checkpoint, Juniper, FortiGate, Riverbed, Barracuda, Sonicwall, Aruba, Sophos)
• Experience with Linux CLI, Bash, Tar, Grep, Sed, AWK
• Ability to work in a fast-paced and agile development environment
• B.S. of Computer Science/Engineering or equivalent
• Fluent in English speaking and writing
• Work in Europe Time zone

Буде плюсом

• Possess AWS Certification is a plus
• Experience with Python, shell scripting, automation
• Experience with GCP, Oracle Cloud

Пропонуємо

• Long-term cooperation
• Work directly on a product company
• Flexible working hours
• Fair salary (regular performance-based salary reviews)
• 20 working days paid vacation and 15 sick leaves
• Medical Insurance
• English classes in the office
• Bookkeeping and accounting on us
• Cozy, equipped rooms — no open-space
• No time trackers — ability to do quality work
• Approachable management, open to suggestions and innovations
• Work in Europe Time zone
• Friendly team and enjoyable working environment

Обов’язки

• Troubleshoot, analyze, and root cause software defects and report them to a bug tracking database
• Create new documentation for technical content and accuracy
• Work with customers on proof of concept of our solution that may include configuring and testing interoperability with third-party software
• Work with customers to identify, diagnose, recreate and resolve their network problems in a timely fashion

What Will You Do?

• Work closely with sales and engineering teams to manage, troubleshoot and resolve technical issues and questions from our enterprise customers
• Report product issues to development and advocate for the customer to help us deliver high-quality products
• Create knowledge-based contents such as troubleshooting tips and best practices
• Participate in system testing of our products
• Handle customer issues via our customer ticketing system

Про проєкт

We develop software for administration, managing, monitoring, and securing wireless networks.
Our product is a hybrid cloud/appliance solution for Managed Service Providers (MSPs) that simplifies the management of secure networks for different customers across multiple sites.
The solution we are actively developing tracks the latest threats without a mishmash of technology or the expensive operational resources required with traditional network security. It also has AI-driven monitoring and cloud-powered functionality for wireless networks that remove the guesswork from network protection for our clients.

Our product combines ease of use with automated cybersecurity at a fraction of the cost of human-managed solutions:

• A hybrid cloud/appliance solution for Managed Service Providers (MSPs) that simplifies the management of secure networks for different customers across multiple sites.
• User access management leverages Google G Suite or Microsoft Office 365 cloud identity services.
• Single cloud-based view pane to track all your clients, provide ongoing threat remediation, and automatically inform compliance reports.
• Guest and Internet of Things (IoT) devices occupy their own segmented VLANs with rotating passwords to secure your clients’ networks.
• Remote access via VPN. Employees can access onsite systems, and the Internet, via an encrypted network connection. Connected systems are checked for vulnerabilities and network access is segmented, just like IoT devices.
• AI-driven monitoring and cloud-powered Wi-Fi remove the guesswork from network protection for your clients.
• Automated wired and Wi-Fi network configuration and device onboarding.
• Track the latest threats without a mishmash of technology or the expensive operational resources required with traditional network security.

Our culture focuses on innovation, a fresh approach to interesting problems, and collaboration.

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