Job (Project) Description:
We are looking for an experienced MS CRM Team Lead (PM/BA) who will oversee the delivery of Microsoft Dynamics 365 CE solutions, drive project execution, and lead a cross-functional team of consultants and developers. This role combines team leadership, project management, and business analysis responsibilities, ensuring high-quality delivery and alignment with client expectations.
Locations:
Ukraine, Poland, Moldova, Romania, Latvia, Czech Republic, Spain
Requirements:
- 3-6 years of experience with Microsoft Dynamics 365 CE/CRM.
- Experience in leading teams and managing delivery processes.
- Strong background in Business Analysis and Project Management.
- Solid understanding of CRM modules: Sales, Customer Service, Marketing, Field Service.
- Experience with integrations, data migration, and Power Platform is a plus.
- Excellent communication, stakeholder management, and decision-making skills.
- Upper-Intermediate+ English level.
Nice to Have:
- Microsoft certifications related to Dynamics 365 / Power Platform.
- Experience working in Agile environments.
- Previous consulting or enterprise project experience.
Job Responsibilities:
Team & Delivery Leadership
- Lead and mentor a team of MS Dynamics 365 CE consultants, developers, and QA engineers.
- Manage workload distribution, task prioritization, and performance monitoring within the team.
- Ensure project milestones, timelines, and quality standards are met.
- Support talent development and foster a collaborative team culture.
Project Management
- Oversee end-to-end project lifecycle: planning, execution, risk management, and delivery.
- Manage communication with internal and external stakeholders, ensuring alignment on scope, priorities, and timelines.
- Maintain project documentation, roadmaps, and status reports.
- Facilitate workshops, sprint planning, backlog grooming, and review sessions.
Business Analysis
- Work directly with business stakeholders to gather, analyze, and document requirements.
- Translate business needs into functional specifications and solution designs.
- Validate feasibility, assess impact, and recommend the best approach based on Dynamics 365 CE capabilities.
- Ensure solutions meet business goals and compliance requirements.
What We Offer:
- Competitive salary.
- 100% remote opportunity.
- Opportunities for professional growth and advancement.
- A collaborative and innovative work environment.
- Support for participation in professional development opportunities (webinars, conferences, trainings, etc.).
Job ID: JR-139247