Hello, our name is Customertimes, but you can call us CT. We are a global digital engineering, product development, and technology consulting company. With deep expertise and a global reach, we align tech solutions with business goals.
12 червня 2025

MS 365 Dynamics Consultant or Developer

Київ, Львів, Варшава (Польща), віддалено

We are looking for an experienced MS Dynamics Consultant to join our team.  (We also have vacancies for developers)

Job Description: As an integral part of our MS CRM practice, you will collaborate with cross-functional teams—business analysts, developers, and key stakeholders—to design, implement, and optimize Microsoft Dynamics 365 Customer Engagement (CRM) / PowerApps solutions. You’ll play a pivotal role in assessing client needs, configuring CRM systems, and ensuring successful adoption and continued system effectiveness.

Type of work: Remote  

Responsibilities:

  • Analyze project requirements, plan the implementation and the delivery according to scope, deadline, and budget
  • Analyze product design and functionality, describe business processes and customer requirements
  • Create design, system, user, and procedural documentation
  • Configure and customize Dynamics 365 CRM applications, including entities, forms, views, workflows, business process flows, and dashboards
  • Leverage Power Platform components (Power Apps, Power Automate) to enhance CRM functionality and automate business processes
  • Run client workshops on business processes, business requirements, and system design
  • Architect solutions on a functional and technical level that will deliver high quality results to meet the client’s needs and use the features and functions correctly and effectively —for Senior / Lead MS Dynamics Consultant role
  • Help sales team in pre-sales activities, respond to requests for proposals and invitations to tenders, prepare and present demonstrations
  • Drive improvements forward for Microsoft Dynamics (CRM) installations using manufacturing best practices
  • Help plan and implement integrations of Microsoft Dynamics (CRM) with custom build solutions; plan builds, releases, upgrades, and merging of patches
  • Review technical solutions, help troubleshoot production issues, and suggest fixes
  • Collaborate with system administrators and IT team in planning, design, implementation, and testing of new and existing database configurations as well as application updates
  • Work with team members, including developers, architects, and other consultants, to share knowledge and best practices
  • Coordinate and contribute to end-user training, assist in developer training on creating new database objects for application development

Requirements:

  • 3+ years of experience in consulting clients on the Microsoft Dynamics (CRM) / Power Platform
  • Knowledge of the core functionality of Microsoft Dynamics products and technical tools for application customization
  • Software engineering skills in Microsoft Dynamics and customization aspects
  • Knowledge of the solution architecture and design concepts for software customization
  • Technical, functional, and deployment architecture of Microsoft Dynamics
  • Knowledge of SSIS, SSAS, and MDX reporting and report writing
  • SQL database design and management
  • Upper-intermediate-level of English

We Offer:

  • 20 days of paid vacation, 15 paid days of sick leave with a doctor’s note, and 5 days of paid sick leave without a doctor’s note; 
  • Medical insurance coverage for employees, plus an option for family insurance coverage at a corporate rate; 
  • Support for participation in professional development opportunities (webinars, conferences, trainings, etc.); 
  • Regular team-building opportunities as well as bi-annual company-wide events; 
  • Flexible work environments, including in-office, remote, or hybrid, based on employee preference and manager approval. 
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