Customertimes is a global digital engineering, product development, and technology consulting company. Headquartered in New York, we have a team of 1300+ experts and offices in 12 countries.
17 січня 2024

Senior / Lead Salesforce Consultant (вакансія неактивна)

Київ, Львів, Познань (Польща), віддалено

We are seeking an experienced, dedicated, and well-organized Senior / Lead Salesforce Consultant to join one of our teams at Customertimes!

What you’ll do:

  • Consulting on FSL requests and configurations using FSL
  • Work collaboratively with team members to design a solution for FSL project that will meet a client’s business requirements and fulfil user stories
  • Building flows for capabilities (dispature screen) and creating related documentation
  • Participation in workshops with customers (consulting on FSL related questions)
  • Complete the configuration for user stories within Salesforce, AppExchange products, or other cloud-based technologies
  • Configure CRM as a part of solution development according to business requirements and close work with BA on requirements
  • Collaborate with developers to test and verify that solutions will meet the business requirements
  • Ensure completion of all project-related artefacts, including functional specifications, technical specifications, use cases, and test plans
  • Participate in key meetings with clients including requirement sessions, system demos, user acceptance testing, and end-user training
  • Engage with the customer on additional requirements and business needs
  • Assist with the scoping and planning

It’s all about you:

  • 4+ years of Salesforce experience in developing client or business solutions
  • 2-3 years of FSL hands-on experience
  • Experience in the Maintenance Plans Management
  • Field Service Mobile Flow Implementation
  • Deep understanding of Flow Interview & Governor Limits
  • Metadata deployment (Copado, Git)
  • Inventory management
  • Proficient in Microsoft Word, Excel, PowerPoint, Project, and Visio
  • Experience in creating to-be process flow diagrams
  • Proven ability to leverage analytical and problem-solving skills in a fast-paced environment
  • Detail-oriented individual with the ability to quickly ramp up on new clients, their business needs, and technologies
  • Strong presentation, communication (written and verbal) skills, and interpersonal skills
  • Ability to juggle and prioritize multiple tasks within a collaborative team environment
  • Flexibility and willingness to do what it takes to get the job done
  • Drive and desire to learn and grow both technical and functional skill sets
  • English — Upper-Intermediate

We offer:

  • Financial stability and competitive compensation depending on experience and skills
  • B2B contract
  • Social package — Private Medical Healthcare
  • Transparent professional and career growth development plans
  • Buddy system
  • Flexible work schedule
  • 20 working days of paid vacation leave
  • 5 days off on demand
  • 15 working days of paid sick leave with a certificate
  • 4 months of paid Maternity Leave on B2B
  • Referral Program
  • Access to Language Learning Platform goFluent
  • Additional training and certifications
  • Friendly team and pleasant working environment