Репутація українського ІТ. Пройти опитування Асоціації IT Ukraine
Customertimes — US-based service IT company that specializes in consulting, development, integration, and support of the cloud solutions based on Salesforce, Heroku, MS SharePoint, SAP, and other platforms. We deliver cutting-edge technologies and services to our client in Pharma, Life Science, CPG, Finances, etc.
14 января 2020

Middle Business Analyst/Consultant (вакансия неактивна)


Необходимые навыки

Proven ability leveraging analytical and problem-solving skills in a fast paced environment;
Detail-oriented individual with the ability to quickly ramp up on new clients, their business needs, and technologies;
Strong presentation, communication (written and verbal) skills, and interpersonal skills;
Experience documenting user stories and creating to-be process flow diagrams;
Proficient in Microsoft Word, Excel, PowerPoint, Project, and Visio;
Ability to juggle and prioritize multiple tasks within a collaborative team environment;
Demonstrates flexibility and willingness to do what it takes to get the job done;
Drive and desire to learn and grow both technical and functional skill sets;
Experience using Salesforce or similar CRM Products to develop client or business solutions will be an advantage;
English — Upper-Intermediate , Advanced will be an advantage.



Competitive compensation depending on experience and skills;
Social package — medical insurance;
English courses;
Massage in the office;
Professional and career growth;
Financial Stability;
Friendly team and pleasant working atmosphere;
Convenient office location in the center.


Work with clients and end users to gather, understand, and define business requirements;
Develop user stories and to-be process flows to support the design and development of Salesforce solutions for our clients;
Work collaboratively with team members to design a solution that will meet a client’s business requirements and fulfill user stories;
Complete the configuration for user stories within Salesforce, AppExchange products, or other cloud-based technologies;
Collaborate with developers to test and verify that solutions will meet the business requirements;
Ensure completion of all project-related artifacts, including functional specifications, technical specifications, use cases, and test plans;
Participate in key meetings with clients including requirement sessions, system demos, user acceptance testing, and end user training;

О проекте

We are starting new project with an American company serving the healthcare industries, who is a provider of biopharmaceutical development and commercial outsourcing services for clinical trials with associated laboratory, analytical, and consulting services.
Our customer would like to introduce a new single platform for its Provider Engagement Services Team which is intended to streamline Service business processes, speed up and simplify access to the data and therefore optimize the customer experience and further improve Services implementation.
They identified an opportunity to achieve this goal by introducing a Salesforce centralized org which would allow Services teams to work out of single system which collects, stores and processes data out of multiple sources and have easily customizable business rules configurator.

Горячие вакансии

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