We are on a mission to make the world of finance more accessible, engaging and useful. With an intense focus on simplicity, ease of use, speed and power — we aim to develop the best trading service on the market. We are a fintech company with deep expertise in trading, markets, blockchain, technology, customer centricity and financial regulation.
14 сентября 2021

Performance Analyst (вакансия неактивна)

Киев, удаленно

Our Team is looking for a Performance Analyst who will be responsible for:

  • Monitoring client’s feedback to build a strong positive image of the company
  • Monitoring efficiency of the front-line to ensure a high level of quality, accuracy and process consistency in customer service
  • Ongoing market research, analysis and report
  • Working on projects and tasks to define and develop efficient procedures, policies and performance monitoring systems
  • Identifying business inefficiencies and suggesting potential solutions
  • The role is developing and evolving and may slightly change depending on the needs of the company

Requirements:

  • Educated to a degree level in Business Administration, Finance, Management, Marketing, Economics
  • Advanced or higher level of English and French (B2+), both written and verbal is essential.
  • Basic skills: problem-solving, analytical mindset, critical thinking, meticulousness to detail and a strong result orientation is essential. A successful candidate should demonstrate a commitment to long-term success through a consistent focus on a customer and on the best possible use of company resources.
  • Good understanding of customer service, account management and client relations is a plus

From our side we offer:

  • Great friendly and professional working environment
  • Attractive benefit package
  • An opportunity to grow and learn
  • Medical insurance
  • 20 days of paid vacation and unlimited sick leaves
  • Newest technical equipment
  • Paid state holidays