— Bachelor’s degree in relevant field
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— Superior written and oral communication skills (English C1/C2, Russian)
— Previous experience writing documentation and procedural materials for multiple audiences (user guides, help, learning and education material, product description, etc)
— Solid experience working with different types of projects
— Good understanding of SDLC
— Ability to multi-task and be a self-starter
— Proven ability to quickly learn and understand complex topics
— Great friendly and professional working environment
— Challenging assignments in a local and international environment
— An opportunity to grow and learn
— Medical insurance
— Paid sick leave
— Create and maintain the information architecture across the organization
— Obtain a deep understanding of products and services to translate complex product information into simple, polished, and engaging content
— Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience, working with subject-matter experts to ensure specialized topics are appropriately addressed
— Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements
— Work with development and product leads to identify documentation repositories, revise it and determine the best solution for data compilation and centralized storage
— Define the approach, organize and manage documentation migration across the organization
— Analyze existing and potential content, focusing on reuse and single-sourcing opportunities
— Determine the needs of users of technical documentation and establish the clearest and most logical way to present information for greatest reader comprehension